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Transportation Outreach Coordinator

Volunteer Transportation Center, Inc.
Watertown, NY Full Time
POSTED ON 1/9/2026 CLOSED ON 2/7/2026

What are the responsibilities and job description for the Transportation Outreach Coordinator position at Volunteer Transportation Center, Inc.?

Position Summary

The Transportation Outreach Coordinator serves as a key public-facing representative of the Mobility Management program. This position supports the Director of Mobility Management by identifying, coordinating, and participating in community outreach opportunities and by educating the public on available transportation services. The Coordinator plays an essential role in increasing awareness, access, and effective use of public transit within the community.

Essential Duties and Responsibilities

  • Represent the Mobility Management program at community events, meetings, and outreach activities, including tabling and presentations
  • Train community members on how to use the bus system and other available transportation options
  • Respond to transportation-related inquiries and connect individuals to appropriate services and programs
  • Identify and troubleshoot transportation barriers and provide problem-solving assistance
  • Maintain strong knowledge of public transit routes, transportation options, and rider support services
  • Serve as a positive and professional liaison between the agency, transit providers, and the community
  • Perform related duties as assigned

Qualifications and Skills

  • High-energy, positive, and professional representative of the agency and the community it serves
  • Strong interpersonal and communication skills
  • Keen attention to detail
  • Ability to work collaboratively as part of a team and adapt to changing situations
  • Ability to lift up to 50 pounds

Work Schedule and Physical Requirements

  • Some early morning, evening, and weekend hours may be required
  • Must be able to lift and carry materials up to 50 pounds as part of outreach activities

Pay: $20.00 per hour

Expected hours: 40 per week

Benefits:

  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Work Location: In person

Salary : $20

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