What are the responsibilities and job description for the Administrative Care Manager position at Volunteer Behavioral Health Care System?
Administrative Care Manager (Full-Time) – Rockwood Campus
Location: Rockwood, TN
Schedule: Monday to Friday 8am-5pm
Education Required: Bachelor’s degree in counseling, psychology, social work, behavioral sciences, or related field.
Salary scale based on experience.
Job Summary
Core Function & Split Duties:
The role splits responsibilities evenly between two major areas under general supervision:
- 50% Care Management: Providing strength-based case management to adults and children (including those with co-morbid health or substance use issues) using the TN Health Link model (assessment, care coordination, social support referrals, family care, transitional crisis care, and health promotion).
- 50% Administrative Support: Managing front-desk operations, greeting clients, answering phones, processing intake/transfer paperwork, collecting payments, scheduling for therapists/physicians, and routing crisis calls.
Key Requirements
- Education: Bachelor’s degree in behavioral sciences (psychology, social work, counseling, etc.).
- Experience: At least two (2) years of paid work experience in a behavioral health setting.
- Skills: Strong computer skills (Microsoft Word/Excel preferred), excellent communication, and emergency-handling capabilities.
Why Join Us?
Meaningful work that impacts individuals and families in the community.
Supportive team environment.
Opportunities for professional growth.
Competitive benefits and full-time stability.
Job Type: Full-time
Pay: From $38,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Application Question(s):
- Do you have a bachelor’s degree in behavioral sciences (Counseling, Psychology, Social Work, or another related health field)?
Education:
- Bachelor's (Required)
Experience:
- Case management: 1 year (Required)
Work Location: In person
Salary : $38,000