What are the responsibilities and job description for the Program Manager AV Managed Services at Boston, MA position at VOLTO Consulting?
Role: Program Manager AV Managed Services
Location: Boston, MA~
Duration: 6 months
Accountable for end-to-end AVaaS delivery including transition, operations, governance, and stakeholder management across global sites.
Roles & Responsibilities
Lead global AVaaS program delivery (design transition steady state) Own SLA performance, service quality, and financial management Drive transition planning, risk management, and vendor coordination Interface with Organization leadership for governance, reporting, and escalations Ensure alignment with AV standards, security, and compliance Manage OEM/vendor ecosystem & transition risks Oversee event, studio, and VIP support delivery
Key Skills
Managed services / AVaaS delivery at enterprise scale Multi-vendor coordination across global sites SLA/KPI management and service optimization Executive stakeholder communication (VIP environments)
Certifications (Preferred)
PMP / PRINCE2
ITIL Foundation / Intermediate
Education
Bachelor s in Engineering / IT / Business MBA (preferred)
Location: Boston, MA~
Duration: 6 months
Accountable for end-to-end AVaaS delivery including transition, operations, governance, and stakeholder management across global sites.
Roles & Responsibilities
Lead global AVaaS program delivery (design transition steady state) Own SLA performance, service quality, and financial management Drive transition planning, risk management, and vendor coordination Interface with Organization leadership for governance, reporting, and escalations Ensure alignment with AV standards, security, and compliance Manage OEM/vendor ecosystem & transition risks Oversee event, studio, and VIP support delivery
Key Skills
Managed services / AVaaS delivery at enterprise scale Multi-vendor coordination across global sites SLA/KPI management and service optimization Executive stakeholder communication (VIP environments)
Certifications (Preferred)
PMP / PRINCE2
ITIL Foundation / Intermediate
Education
Bachelor s in Engineering / IT / Business MBA (preferred)
Salary : $70 - $90