Document Reviewer

JOB OVERVIEW

We are seeking an on-site, detail-oriented and highly organized Identity Verification (IDV)/Onboarding Associate with an investigative mindset to join our growing team. This crucial role involves the timely review of ID Verification exceptions from the Onboarding process to ensure smooth and efficient onboarding. A key component is the meticulous review and verification of Applicant-supplied identity information and documentation to the true named party (TNP), ensuring compliance with all relevant regulations and business requirements.

The specialist will utilize various internal and external systems, tools, and technologies for processing and communication, adhering to defined procedures for identity verification and onboarding, ensuring compliance with state and federal laws.

KEY RESPONSIBILITIES - ESSENTIAL FUNCTIONS

• Conduct thorough and compliant verification of identification information (e.g., driver's license, passports, social security cards) using established procedures and tools.
• Follow all Standard Operating Procedures (SOPs) for internal processes within the KYC/IDV onboarding process.
• Identify potential red flags and fraud indicators for known and emerging trends (identity theft, synthetic identities, fabricated/forged documentation).
• Utilize internal and external systems, tools, and technologies to gather, update, and verify Applicant-supplied identity information.
• Escalate potential onboarding/IDV events that might result in missed metrics to the supervisor, offering suggested solutions.

Job Types: Full-time, Contract

Pay: $17.00 - $17.50 per hour

Benefits:

• Health insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Bentonville, AR 72716 (Required)

Ability to Relocate:

• Bentonville, AR 72716: Relocate before starting work (Required)

Work Location: In person

Salary : $17 - $18