What are the responsibilities and job description for the Copilot COE Change Management position at Volto Consulting?
Required Skills and Qualifications
- 7 years' experience as a Copilot COE Change Management
Roles & Responsibilities
- Own and maintain the Copilot CoE knowledge base, including policies, FAQs, best practices, and adoption guidance
- Design, schedule, and facilitate Copilot training programs, Lunch & Learn sessions, and enablement forums
- Act as the central point for Copilot change management, including release readiness, impact assessment, and adoption support
- Stay current on Microsoft Copilot roadmap updates, features, and deprecations, translating them into business relevant guidance
- Communicate Copilot updates, changes, and best practices clearly and consistently across the organization
- Partner with Risk, Compliance, Legal, Privacy, and InfoSec teams to ensure Copilot compliance with BFSI regulatory and internal standards
- Support and enforce Copilot governance frameworks, including acceptable use, data handling, and monitoring controls
- Build and sustain a Copilot user community to drive engagement, best practice sharing, and continuous learning
- Develop role based enablement content tailored to end users, power users, managers, and technical teams
- Track adoption trends, training effectiveness, and change impacts, providing insights to CoE leadership
- Support responsible AI use by embedding compliance, risk awareness, and governance into enablement efforts
- Continuously identify opportunities to improve Copilot adoption, education, and organizational readiness
- Familiar with M365/D365 family application administration
Salary : $65