Data Center Technician - Chicago

Lightning AI is the company behind PyTorch Lightning. Founded in 2019, we build an end-to-end platform for developing, training, and deploying AI systems—designed to take ideas from research to production with less friction.

Through our merger with Voltage Park, a neocloud and AI Factory, Lightning AI combines developer-first software with cost-efficient, large-scale compute. Teams get the tools they need for experimentation, training, and production inference, with security, observability, and control built in.

As part of this effort, we’re looking for Data Center Technicians to join our team in our newest Voltage Park HPC Data Center in Chicago. In this role, you'll be monitoring some of the world’s most advanced equipment and systems as you support day-to-day hardware, power, and network operations.

This is an on-site role in Lisle, Illinois. We are not able to provide sponsorship for this position.

What You Will Do

• Help maintain hardware in the data center, including tasks such as configuration, maintenance, monitoring, and troubleshooting assistance
• Help diagnose and resolve system/compute/network issues to restore functionality
• Ensure new server, storage and network infrastructure is properly racked, labeled, cabled, and configured
• Troubleshoot server hardware and software issues
• Become a subject matter expert on all the physical technical aspects of the data center build, from power deployment to containment solution to cabling infrastructure
• Proactively monitor onsite hardware to get ahead of any failures
• Work closely with HW Support team to ensure data center infrastructure-related support tickets are resolved
• Work with RMA team to ensure faulty parts are returned and replacements are ordered
• Create installation standards and documentation for placement, labeling, and cabling to drive consistency and discoverability across all data centers
  
  

Required Qualifications

What You Will Need

• 2 years of experience in data centers and technically proficient about critical infrastructure systems supporting data centers, such as power distribution, air flow management, environmental monitoring, capacity planning, DCIM software, structured cabling, and cable management
• Strong Linux administration experience
• Experience setting up networking appliances (Ethernet and InfiniBand)
• Attention to detail: precision in debugging work (such as cabling, patching, or configuring equipment), documenting fixes and changes
• Resourceful Problem-solver: doesn’t need to be explicitly told to solve an issue, can figure out solutions under constraints
• Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed
• Must be able to prioritize tasks and react quickly to issues
• Strong analytical and communication skills: collaborate closely with our network engineers, SREs, on-site remote hands, and operations team to resolve issues and ensure smooth deployments
  
  

Nice to Haves

• Experience in HPC environments
• Experience working with Dell or Nvidia equipment
  
  

Voltage Park is an equal opportunity employer and makes employment decisions on the basis of merit. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic under federal, state, or local law. If you require an accommodation during the job application process, please notify your recruiter.