What are the responsibilities and job description for the Personal Assistance Services (PAS) Scheduling Specialist position at Voices For Independence?
Are you highly organized, solutions-driven, and passionate about helping others? Join Voices for Independence and play a vital role in ensuring individuals with disabilities receive the support they need to live independently.
At Voices for Independence, our mission is simple but powerful: to empower people with disabilities and promote independent living. As a full-time Scheduling Specialist, you’ll bring that mission to life each day by coordinating care, supporting workers, and helping ensure individuals can live independently.
What You’ll Do
As a Scheduling Specialist, you will:
- Coordinate schedules for direct care workers based on consumer needs, preferences, and location
- Ensure all authorized service hours are fully staffed and maintained
- Manage call-offs, schedule changes, and cancellations in real time
- Maintain accurate and timely documentation in scheduling systems (HHA Exchange)
- Communicate clearly with consumers, direct care workers, and internal teams
- Monitor and report staffing gaps or service concerns
- Assist with rotating on-call coverage for evenings and weekends
Benefits:
- Supportive and collaborative work environment
- Making a difference in the lives of individuals within our community
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Paid holidays
- Vision insurance
Minimum Qualifications:
- Scheduling or coordination experience
- Strong organizational skills and attention to detail
- Excellent communication skills (written and verbal)
- Ability to manage multiple priorities in a fast-paced environment
- Reliable, punctual, and able to meet deadlines
- Personal transportation required
Preferred Qualifications:
- Bachelor’s degree in human services, business, or related field
- Experience with EVV or timekeeping systems (such as HHA Exchange)
- Home and Community-Based Services (HCBS) experience
- Personal or professional experience within the disability community
If you’re passionate about making a positive impact and are ready to take your career to new heights, we want to hear from you! Come be a part of our team at VFI and help us continue to support independent living. Apply today and start your journey towards a rewarding career!
Voices for Independence is an Equal Opportunity Employer. Voices for Independence does not discriminate in regard to race, creed, religion, gender, age, marital status, sexual identity/orientation, national origin, or disability status. People with Disabilities and Veterans are encouraged to apply.