What are the responsibilities and job description for the Customer Service & Sales Coordinator position at Vogue Group Inc.?
ALL SCREENING QUESTIONS MUST BE ANSWERED TO BE CONSIDERED. INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED.
Vogue Fabrics Inc. is one of the largest fabric wholesalers in the nation. With 3 facilities in Long Island, Vogue Fabrics Inc. has been supplying fashion and upholstery fabrics to designers, event planners, retail stores and more for over 30 years. As an extremely fast growing company, Vogue Fabrics Inc. is looking to add a new Customer Service & Order Coordinator to its young and dynamic team. The ideal candidate is one that is comfortable working both independently and collaboratively with great attention to detail.
Customer Service & Order Coordinator Job Responsibilities:
- Call existing customers to check on and place any orders they need
- Enter customer orders accurately into the system
- Hand off completed orders to the warehouse for fulfillment
- Prepare packing lists for outgoing orders
- Invoice customers for completed orders
- Follow up with customers on outstanding payments
- Call and develop relationships with new customers
- Assist with light warehouse work, including helping receive incoming merchandise
Work Hours & Benefits
The work hours are Monday - Friday 9 AM EST to 5:30 PM EST in-office in our location in Farmingdale. Candidate will receive
- Competitive salary with growth opportunity
- Great PTO that increases every year
- Paid holidays
- Health insurance (company subsidized)
- Dental insurance (company subsidized)
- Vision insurance (company subsidized)
- 401K
- Comfortable working environment with flexibility
- Multiple free lunches
Customer Service & Order Coordinator Qualifications / Skills:
- Strong phone and customer communication skills
- Comfortable with outbound calling, including cold outreach to new customers
- Order entry / data entry accuracy
- Basic invoicing and accounts receivable follow-up
- Organized and detail-oriented
- Comfortable with light physical warehouse tasks when needed
Education, Experience, and Licensing Requirements:
- High school diploma, GED, or equivalent
- Prior customer service, sales support, or order processing experience preferred
- Specific industry experience preferred
- Proficient with Microsoft Office software and phone systems
Job Type: Full-time
Pay: $23.00 - $26.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Have you previously worked in a wholesale, distribution, logistics, manufacturing, or warehouse environment?
- Have you worked with any warehouse management systems (WMS), or inventory management software?
- Go to monkeytype.com and take the 30 second typing test. What is your typing speed and accuracy?
- How long did you work at your last job?
Ability to Commute:
- Farmingdale, NY 11735 (Required)
Work Location: In person
Salary : $23 - $26