Water Damage Restoration Technician

The Water Damage Restoration Technician is responsible for responding to residential and commercial water losses and assisting with mitigation, demolition, structural drying, equipment placement, monitoring, and job documentation.

This is a hands-on role that requires strong customer service, attention to detail, and the ability to work in fast-moving restoration environments.

Responsibilities

• Respond to residential and commercial water damage losses
• Perform water extraction and emergency mitigation services
• Identify affected materials and assist with determining the appropriate mitigation scope
• Remove damaged drywall, insulation, flooring, trim, and other building materials when necessary
• Set up containment and maintain clean, organized work areas
• Set up, monitor, and remove dehumidifiers, air movers, and air scrubbers
• Take moisture readings and document drying progress
• Apply antimicrobial and cleaning products according to company procedures
• Perform demolition and material removal safely and efficiently
• Protect customer contents and unaffected areas during restoration work
• Take jobsite photographs and maintain accurate project documentation
• Complete work orders and daily job notes
• Communicate clearly and professionally with customers throughout the project
• Inspect completed work and help ensure customer satisfaction
• Maintain company vehicles, tools, equipment, and supplies
• Perform routine equipment and vehicle maintenance
• Maintain appropriate inventory on service vehicles
• Follow company safety procedures and restoration best practices
• Assist with mold remediation and other restoration services as needed

Qualifications

• High school diploma or GED preferred
• Valid driver’s license and acceptable driving record
• Ability to lift and carry 50–75 lbs. regularly
• Comfortable working in basements, crawlspaces, attics, and other restoration environments
• Ability to use smartphones, tablets, email, and job-management software
• Strong communication and customer-service skills
• Dependable, organized, and able to work independently
• Willingness to work occasional evenings, weekends, or emergency calls
• Water mitigation or restoration experience preferred
• Construction, demolition, cleaning, or maintenance experience is also valuable

Certifications

IICRC Water Restoration Technician (WRT) certification is preferred.

Additional restoration certifications such as AMRT or other IICRC credentials are a plus.

For the right candidate, we are willing to provide training and support toward industry certifications.

Voda Cleaning & Restoration is committed to restoring homes, protecting families, and improving the communities we serve. As the first Illinois Voda franchise, we are building a dedicated team focused on quality, integrity, and rapid growth. We offer paid industry training, clear advancement opportunities, and the chance to be part of a company that’s expanding across Chicagoland.