What are the responsibilities and job description for the Retail Store Manager position at Voda Boutique?
About the company
Voda is known for curating the most exciting, fun, and fresh mix of products from clothes and shoes to a wide assortment of accessories. Voda’s top priority is providing a welcoming and delightful shopping experience for our customers by helping them discover new trends, brands and notably special pieces.
About the role
As Voda’s store manager, you will be responsible for leading the team to drive sales and customer relations by taking an omni-channel approach to Voda’s retail experience. As the store manager you will own all aspects of the in-store operations, as well as assisting with e-commerce operations when needed. Voda’s store manager leads their team by showing excitement and passion for Voda’s products, brands, fashion, and trends. As Voda’s store manager, you will consistently coach the management and associate teams to create a culture of collaboration, creativity, and trust.
What you’ll do
Leadership Responsibilities
- Lead by Example: participates as the manager by driving engagement through communication, adaptability, and fostering a collaborative selling environment; exhibits strong decision-making and multi-tasking capabilities.
- Identify, develop, and retain talent that delivers performance excellence and aligns with Voda’s company culture.
- Prioritizes employee development to ensure team’s knowledge on product fit and styling to provide the best experience for the customer; provides employees with timely and specific feedback to create a culture of action, accountability, and inclusion.
- Embodies a culture of communication and teamwork to ensure a balance between customer service, operational tasks, and visual needs; stays current and responds to upper level communication while ensuring important company information reaches all levels of the team
Core Responsibilities
- Prioritizes and delegates tasks to meet all selling, visual, and operational needs
- Responsible for staff scheduling and payroll management
- Collaborates with Voda’s buyer to lead timely and effective execution of visual priorities and product placement for the store
- Utilizes Voda’s tools and resources to analyze business opportunities
- Complies with Voda’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
- Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends
Qualifications
Education/Experience Required:
- Passion for product, brands, fashion and trends
- Four-year college degree or equivalent preferred
- Strong interpersonal and communications skills with the ability to communicate at all levels
- Proven ability to drive sales results in a high sales volume environment
- Excellent time management skills
- 3-5 years of retail experience required
- Minimum of two years of retail management experience preferred
- This is a full-time position.
- Flexibility with work schedule (able to work weekends, and peak holiday periods) is required.
Benefits Include:
- Salary Commission
- Yearly cash bonus
- Monthly clothing allowance
- Employee merchandise discount
- Paid time off
- Health insurance benefits