DIRECTOR OF COMMUNICATIONS

Director of Communications

Classification: Exempt

Reports to: Chief of Staff

Date: April 2026

Each day at VOA Northern Rockies, we strive to exemplify our foundational pillar of Servant Leadership and Cultural Values of Communication, Compassion, Integrity, Respect, and Excellence.

At VOA we are committed to providing opportunities that help staff grow and enhance their skill sets. As part of this commitment, we invest in on-the-job training to prepare employees for their new positions and offer professional development opportunities, coaching, and career pathways to promote our culture of helping staff advance their careers throughout the organization.

­­­­­­­­­­­­­­­­­­job Description

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Summary/Objective

The Director of Communications is responsible for leading the Communications Team with thoughtful strategy in the development and management of effective communications and marketing to reach key stakeholders for VOA.

Essential Functions

• Ensure the development, maintenance, and growth of the organizational website, social media outlets, and other external communications efforts
• Works closely with leadership from across VOA to create communications and marketing collateral to meet program needs and to support all aspects of branding, fundraising, public policy, and services
• Create, direct, and manage a public relations and media relations program that develops strong relationships, obtains significant positive media coverage, and supports all aspects of integrated operations
• Lead message strategies and effectively present and expand awareness of the organization’s mission, vision, values, and services
• Leads the creation and delivery of fund-raising materials to assist the Development Team
• Manages effective measurement systems to evaluate marketing and communications efforts
• Manages the VOA Media Studio, ensuring high quality production of internal and external video and podcast content
• Write and edit letters, appeals, and other materials to support the organization
• Builds VOA identity and protects its graphic and trademarked properties, as long-term assets of the organization
• Partners with the VOA Inc. (national office) to achieve marketing and communications goals
  
  
  

Competencies

• Effective communicator with oral, written, and interpersonal abilities
• Keen ability to build and maintain prosperous relationships with various stakeholders
• Solutions-based consultation
• Proven ability to design compelling content
• Knowledge of photography, television, and radio production, web-based technologies, printing processes, media planning, copywriting, and market research
• Expertise in Adobe Creative Suite
• History of organizational website and social media management
• Goal-driven and agile in a fast-paced work environment
• Continuous demonstration of behaviors aligned with a posture of servant leadership and our cultural values
• Ethical practice
  
  
  

Supervisory Responsibility

This position has direct supervisory responsibilities and may serve as a coach and mentor for other organization positions.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as laptops, photocopiers, and smartphones.

Physical Demands

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.

While performing the duties of this job, the employee is regularly required to talk or hear. This job's specific vision abilities include close vision and the ability to adjust focus. This would require lifting files, opening filing cabinets, and bending or standing on a stool, as necessary.

Position Type/Expected Hours of Work

This is a full-time position. Days and work hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties demand.

Travel

Travel is expected for this position.

Required Education, Experience, Or Eligibility Qualifications

• Bachelor’s degree in marketing, communications, public relations, or a related field
• Five (5) or more years of progressively responsible experience in marketing, advertising, brand management, or public relations
• Two or more years of successful employee supervision, and department leadership
• Must be motivated, innovative, and comfortable in front of people; have good decision-making and good interactive skills; must be goal-oriented, have high energy, and possess excellent communication skills, both verbal and written
  
  
  

Preferred Education And Experience

• Master's degree in a related field
• Experience as a designer, copywriter, or photographer for print or digital media
• Advanced experience in television and radio production, web-based communication, printing processes, media planning, photography, and/or marketing research
  
  
  

EEO Statement

VOA Northern Rockies is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristics. VOA Northern Rockies will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need reasonable accommodation pursuant to the ADA, please contact us at 307-672-0475.