What are the responsibilities and job description for the Clinical Liaison | Sales & Marketing | VNA Program position at VNA An Affiliate of Midland Care Connection?
Midland Care Connection
Midland Care Connection is a not-for-profit, community-based organization in Topeka, Kansas, dedicated to helping older adults and seriously ill individuals stay independent and supported in their homes. Established in 1978, we offers a full continuum of care, including hospice, palliative care, home health, grief and loss counseling, and our signature PACE (Program of All-Inclusive Care for the Elderly) program. Our mission centers on "meeting individual needs through innovative care solutions," and they serve people across multiple counties in northeast Kansas.
Clinical Liaison
Serves as a link between the organization and healthcare providers, patients, and families by promoting Midland Care’s services and helping eligible patients access care. The role focuses on building and maintaining relationships with referral sources such as hospitals, clinics, nursing facilities, and care coordinators, while educating them about hospice, home health, and other supportive services. Clinical liaisons assist with referrals, support parts of the admissions process, and help ensure smooth transitions of care, often meeting with patients and families to explain services and answer questions. They also participate in community outreach and educational efforts, represent Midland Care at events, and track referral activity, all while maintaining professionalism, confidentiality, and alignment with the organization’s mission.
Qualifications:Required
- Clinical background (such as RN, LPN, social work, or related healthcare experience)
- Knowledge of hospice, home health, palliative care, or community-based healthcare services
- Strong communication and interpersonal skills, with the ability to speak comfortably with providers, patients, and families
- Ability to build and maintain professional relationships with referral sources
- Organizational skills and attention to detail for managing referrals and documentation
- Valid driver’s license and ability to travel locally to hospitals, clinics, and community sites
- Commitment to confidentiality and HIPAA compliance
Preferred
- Previous experience in healthcare marketing, outreach, admissions, or care coordination
- Familiarity with discharge planning processes in hospitals or skilled nursing facilities
- Experience working with end-of-life care or seriously ill populations
- Knowledge of Medicare, Medicaid, and hospice eligibility criteria
- Strong presentation and community education skills
- Experience using electronic medical records (EMR) or referral tracking systems
What’s in it for you?
- Health insurance options for employees and dependents
- Dental, vision, and prescription drug plans
- Flexible Savings Accounts (FSA)
- Paid Time Off (PTO), Personal and Taking Care of You Days
- Holiday pay (six holidays per year)
- 403(b) ERISA Retirement Plan, match provided
- Free group life and AD&D insurance of $20,000
- On-site education center to provide professional development and CEU credits
- Free Employee Assistance Program (EAP) for employees and dependents
- Paid monthly volunteer time at non-profit organizations
- Uniform Allowance Program
Apply Today!
If you are passionate about connecting patients and families to compassionate, high-quality care and enjoy building meaningful relationships within the healthcare community, we invite you to apply. Join Midland Care Connection and become part of a mission-driven team dedicated to supporting individuals at every stage of life. Apply today to make a lasting impact in your community while growing your career in a supportive and collaborative environment.
VNA, a Midland Care Connection affiliate, is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Salary : $20,000