What are the responsibilities and job description for the Front Desk Receptionist position at VMS Auto Body Collision Center?
Company Description
VMS Auto Body Collision Center is a family-owned and operated business dedicated to efficiently and effectively restoring vehicles to their pre-loss condition with the highest quality craftsmanship. Located in Covina, CA, our mission is to provide honest and transparent collision repair services that prioritize customer trust and satisfaction. We understand the stress of automobile accidents and strive to ensure all repair processes are smooth and hassle-free. At VMS, we treat our customers like family and pride ourselves on delivering personalized auto collision repair solutions.
Role Description
This is a full-time, on-site role located in Covina, CA for a Front Desk Receptionist. The Front Desk Receptionist will be responsible for greeting and assisting clients, managing phone communications, performing clerical duties such as scheduling appointments, and ensuring office operations run smoothly. This role is a critical point of contact for customers, requiring professionalism and a commitment to excellent customer service at all times.
Qualifications
- Proficiency in Phone Etiquette and Receptionist Duties
- Strong Clerical Skills, including filing, data entry, and appointment scheduling
- Exceptional Communication and Customer Service skills
- Ability to maintain a professional demeanor in a fast-paced environment
- Experience in the automotive or service industry is a plus
- Proficiency in using office equipment and basic computer applications
- High school diploma or equivalent