What are the responsibilities and job description for the Zoho CRM Business Analyst position at VMC Soft Technologies, Inc?
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Role : Zoho CRM Business Analyst
Location : Chicago/Remote
Job Description :
Design, implement, and maintain comprehensive Zoho CRM solutions by translating business requirements into automated, scalable technical configurations and custom Deluge scripts. You will also manage end-to-end data integrity, system integrations with third-party platforms, and user-facing reporting to optimize operational workflows across the organization.
Role Descriptions:
Work with stakeholders (sales| marketing| operations teams) to understand business needs
Analyze existing CRM processes and identify gaps
Translate business requirements into technical solutions within Zoho CRM
Set up Zoho CRM modules| fields| layouts| profiles| and workflows
Configuration experiences in Lead and deal pipelines| Automation rules (workflows|approvals| blueprints)|Email templates and notifications
Customize UI and user roles to match business processes
Develop custom functions using Deluge scripting
Build integrations with third-party systems (ERP| marketing platforms| payment gateways|etc.)
Create APIs or use Zoho integrations (Zoho Books| Desk| Campaigns| etc.) Customize reports| dashboards| and analytics Import export data from legacy systems
Cleanse and structure data Ensure data integrity and deduplication Set up data security and access controls
Skills: Oracle CRM Functional Sales
Experience Required: 4-6
Note : If you are interested please share me your resumes to Dhamu@vmcsofttech.com or else reach me at 4804076920.