Demo

RMA Coordinator

VM Services, Inc. (member of the Venture Group of...
Milpitas, CA Full Time
POSTED ON 11/25/2025
AVAILABLE BEFORE 3/24/2026

Venture, a public listed company in SGX, is a leading global provider of technology services, products and solutions with established capabilities spanning marketing research, design, research and development. Over the years, Venture has built know-how and intellectual property with expertise in several technology domains. These include life science & genomics, molecular diagnostics, medical devices and equipment, healthcare and wellness technology, lifestyle consumer technology, health improvement products, instrumentation, test and measurement technology, networking and communications, fintech, as well as computing, printing and imaging technology.

Headquartered in Singapore, the Group comprises over 30 companies with global clusters in Southeast Asia, Northeast Asia, America and Europe, and employs over 12,000 people globally.

At Venture, our people are our most valuable asset. We are committed to unifying culture, encouraging innovation, and harnessing the collective strengths and synergies of our human capital to deliver compelling differentiation, advancing Venture’s position as a leading global provider of technology solutions, products and services.

We’re looking to add a RMA Coordinator in our Milpitas, California area.

As a RMA Coordinator, You will:
Job Description/Responsibilities:

· Responsible for processing all Product Returns and Coordinating with other teams (Program Management, Engineering, Quality, Planning and Purchasing)

· Work with Engineering Team for Rework Instruction Development and Review.

· Work with Quality Engineering Team for Failure Analysis and Corrective Action Reporting.

· Responsible for Inspection and Handling of Returned Products before and after Rework, Repair and other related Servicing Activities.

· Maintain RMA Log for completeness and Monthly Reporting of Turn-Around-Time.

· Ensure all RMA Quality Records and Traceability Information are maintained and saved on local server.

· Assist in Inspection, when needed, in other QA inspection activities.

· Complete Tasks assigned by the Quality Supervisor or Quality Manager.

· Responsible for notifying Quality Supervisor, Quality Manager or Quality Engineer of any quality issues arising from the RMA Process.

Job Requirements:

· High School Diploma or equivalent.

· Minimum of five years’ experience in the Manufacturing Electronics Industry (PCBA and Electro-Mechanical components).

· Ability to pass in-house IPC-A-610 Test and Certification Program.

· Experience using calipers, micrometers, microscopes, and optical test equipment.

· Excellent written and verbal communication and interpersonal skills.

· Familiar with MS Office (Word, Powerpoint, Excel, etc.)

· Ability to read Engineering Drawings and Bill of Materials (BOM).

· Organizational skills and attention to detail.

· Ability to communicate effectively with co-workers and management is a must.

· Ability to manage priorities and workflow.

Preferred but Not Required:

· IPC-A-610 CIS or CIT Certification through IPC Organization.

· J-STD-001 CIS or CIT Certification through IPC Organization.

· Experience in ISO13485 (Medical) and AS9100 (Aerospace) products is a plus.

FDA-STD requirements is a plus.

If you embody the spirit of excellence, passion for discovery, innovation and enterprise, and the desire to make a difference in the world of technology and electronics, come join the Venture team!

Be Part of the Global Venture Family.

Disclaimer:

By submitting your application to Venture Corporation Limited and its group of companies, you acknowledge and agree that any personal data you provide will be processed for the purpose of evaluating your application for employment.

If you are not selected for this position, we may retain your personal data to consider you for future employment opportunities unless you inform us otherwise. Should you wish to withdraw your consent or request access to or correction of your personal data, please contact our Personal Data Protection officer by email: dataprotection@venture.com.sg For more details, please refer to our privacy policy at Personal Data Protection Policy of Venture Corporation Limited.

Venture Corporation is aware of scams involving fraudulent job offers; where individuals pose as staff representing our company and/or post fake job openings. Kindly note that the company does not make job offers until after a candidate has submitted a job application and participated in a face-to-face interview.

Please be advised that all legitimate job opportunities at Venture Corporation and our subsidiaries are listed exclusively on our official careers page and verified job portals. Any job offer that requires payment, or solicits personal information in the early-stage recruitment process is likely a scam.

We urge all candidates to remain vigilant and exercise caution when approached with suspicious job offers. If you have questions about any open positions atVenture Corporation, please contact us by email: hr.singapore@venture.com.sg

Job Type: Full-time

Pay: $25.00 - $29.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • On-the-job training
  • Paid sick time
  • Vision insurance

Work Location: In person

Salary : $25 - $29

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