Technical Lead

Job Description:

Job Title: ServiceNow Technical Lead

Location: Salt Lake City, UT - Hybrid

Employment Type: (Full-time or contract)

About VLink: Started in 2006 and headquartered in Connecticut, VLink is one of the fastest growing digital technology services and consulting companies. Since its inception, our innovative team members have been solving the most complex business, and IT challenges of our global clients.

Required qualifications to be successful in this role:

• 8 years of experience in ServiceNow development, implementation, and administration.
• Proven track record in managing CMDB, Discovery, and Service Mapping activities.
• Significant experience in ServiceNow upgrade activities and platform maintenance.
• Proficiency in scripting languages (JavaScript, Glide scripting).
• Expertise in ServiceNow modules: CMDB, IT Service Management (ITSM), IT Operations Management (ITOM) -- Discovery, Service Mapping.
• Knowledge of integration methods (REST/SOAP APIs, MID Server configurations).
• Familiarity with ServiceNow reporting and dashboard creation.
• ServiceNow certifications (Preferred): Certified System Administrator (CSA), Certified Implementation Specialist (CIS) in CMDB, ITOM, or other relevant areas

Education:

• Bachelor's degree in computer science, Information Technology, or a related field.