Laboratory Quality Coordinator

Company Summary:

VIZIA Diagnostics is a stand-alone, surgical pathology laboratory serving clients nationwide. Our team is focused on delivering best-in-class service excellence in diagnostic patient care.

We are a subspecialty model dedicated to the practice of gastrointestinal pathology with GI subspecialty-trained and experienced pathologists and histotechnicians focused exclusively on GI specimens to ensure the highest level of quality. VIZIA is a growing company with potential advancement into other surgical pathology specialties, including a more robust genitourinary practice.

In 2023, VIZIA was formed through an acquisition from Boston Scientific Corporation. With more than 30 years of operational expertise and advancements in diagnostic services, we are proud of what we have accomplished, but we are even more excited about what we will achieve together.

We are currently hiring for a Laboratory Quality Coordinator to work with us in our Alpharetta Laboratory.

JOB DESCRIPTION:

JOB TITLE: Laboratory Quality Coordinator

DEPARTMENT: Quality

REPORTS TO: Laboratory Operations Manager

EFFECTIVE DATE: April 30th, 2025

SUMMARY: The Laboratory Quality Coordinator supports VIZIA Diagnostics in maintaining and enhancing VIZIA Diagnostics' Quality Management System (QMS). This role assists in quality control, assurance, and improvement initiatives, and helps ensure compliance with regulatory and accreditation requirements such as CLIA, CAP, and NY Laboratory Standards. The Laboratory Quality Coordinator collaborates with various departments to support quality-related projects and continuous improvement efforts across the laboratory.

DUTTIES AND RESPONSIBILITIES:

• Support VIZIA Diagnostics in ensuring compliance with regulatory and accreditation requirements by assisting in the implementation and maintenance of quality processes and documentation.
• Assist in internal audits, external assessments, and proficiency testing programs.
• Help manage the document control system, ensuring SOPs and forms are accurate, accessible, and current.
• Track and compile quality performance metrics and customer satisfaction trends to support data-driven improvements.
• Coordinate training documentation and assist in identifying quality-related training needs across departments.
• Participate in incident reporting, CAPA tracking, and follow-up on quality events.
• Assist with the review and formatting of policies and procedures to ensure clarity and alignment with regulatory standards.
• Support communication efforts related to quality initiatives between departments and stakeholders.
• Collaborate with the Laboratory Manager, the Safety Officer and HR Manager to align quality practices with broader organizational goals.
• Participate in continuous quality improvement initiatives and help document outcomes and lessons learned.
• Perform other duties as assigned to support laboratory quality and operational excellence.

SUPERVISORY RESPONSIBILITIES:

• This job has no supervisory responsibilities.

QUALIFICATIONS:

• Bachelor's Degree (BA) from four-year college or university, or four to ten years of related experience and/or training, or equivalent combination of education and experience.
• Computer skills required: NOVOPATH LIS, Microsoft Office Suite; Media Lab
• Knowledge of ISO, CAP, CLEP, CLIA standards.

COMPETENCIES:

• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Occasionally required to stand
• Occasionally required to walk
• Continually required to sit
• Continually required to utilize hand and finger dexterity
• Occasionally required to climb, balance, bend, stoop, kneel or crawl.
• Frequently required to talk or hear.

• Occasionally work around fumes, airborne particles, or toxic chemicals
• While performing the duties of this job, the noise level in the work environment is usually quiet.
• The employee must occasionally lift and /or move more than 10lbs.
• Specific vision abilities required by this job include - Close vision; Color vision; Depth perception and ability to adjust focus
• Additional remarks regarding work environment: