What are the responsibilities and job description for the Soft Count Member position at Vizi?
OVERVIEW
Grow
You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Teamwork
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.
Culture
You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun.
RESPONSIBILITIES
Customer Service
Promote and maintain all steps in the Red Carpet Customer Service program with each casino guest and fellow employees you come in contact with using S.T.A.R.S.. Complete preventative maintenance on cash cans and other equipment used by the team. Maintain integrity and discretion regarding cash amounts.
Prepare
Prepare to count money; open slot cans, remove money/tickets and attach barcode for preparation of machine count. Prepare transfer of all cash to be received by vault.
Management
Must at all times demonstrate ethical and cooperative behavior with guests, co-workers and the manager. Performs other duties as may be assigned by department and/or company management.
Audit
Download and import all files including currency and tickets from the MPSs to be sent to Revenue Audit.
Compliance
Abide by all Gaming regulation and policies and internal controls.
Money Handling
Strap and brick all money into appropriate values after running through MPS machine. Verify grand total with Revenue Audit.
Orders
Responsible for the collection and count of slot cash cans from the gaming floor and the subsequent cash and ticket count conducted in the count room in order to assist in reaching profitability, guest satisfaction, workforce strength and compliance goals.
Exchange
Exchange “hot” slot cans for “cold” slot cans through a process of opening the slot machines and scanning various barcodes in an extremely fast and accurate manner.
REQUIREMENTS
Experience
Must be a minimum of 21 years of age. One year previous cash handling experience required.
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Skills
Strong interpersonal skills are required. Ability to perform basic math skills. Ability to write simple correspondence. Ability to work as part of a team and to promote cooperative approach between departments.
Presentation
Ability to effectively present information in one - to -one and small group situations to customers, clients, and other employees of the organization.
Degree
Highshool diploma or G.E.D preferred.
Physical Demands
Physical Demands: The employee must regularly lift, push,pull and/or move up to 75 pounds.
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