FRONT DESK AGENT

OVERVIEW Grow You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Teamwork Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. Culture You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. RESPONSIBILITIES Maintenance Maintain an up to date working knowledge of all Zia Park amenities as well as any special events. Maintain house bank and handle all checks and cash according to Zia Park policies and procedures. Maintain a neat and clean work station. Procedure Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds. Be knowledgeable of all emergency procedures and company policies. Communication Communicate with all departments regarding in house VIPs and any special needs. This person must have good communication skills as well as the ability to lift, pull and push a moderate weight. Sales Promote and sell special hotel programs, special rate packages, and up grades when appropriate. Interact with Hotel Sales Manager on bookings. Retail Stock items in the retail shop. Tender items for sale in the retail shop. Management Other duties as assigned by management. Deliver Ability to deliver exceptional guest service at all times. Greets, registers, and assign rooms to guest. Travel Answers inquiries pertaining to hotel services; registration of guests; shopping, dinning, entertainment, and travel directions. REQUIREMENTS Experience Must be a minimum of 18 years of age. Six months related experience and/or training preferred; or equivalent combination of education and experience. Math Basic math skills such as adding, subtracting, fractions, decimals, percentages etc. Education High School diploma or equivalent. Physical Demands Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. ? Microsoft Must be proficient in Microsoft applications (Excel, Access, Word). Write Must be able to read and write in English and have good verbal communicating skills. ? Skills Ability to define problems, collect data, establish facts, and draw valid conclusions. ABOUT US APPLY NOW