BELLPERSON

OVERVIEW Summary We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. RESPONSIBILITIES Customer Service Handles luggage for guests upon arrival or departure. Transports luggage between lobby and guest rooms. Receive and mark baggage by completing and attaching claim checks. Performance Maintain presentable entrances. Maintain constant communication with transportation, front desk, and messaging/PBX team members. Comply with all health and safety standards. Attend meetings as scheduled. Assist Assist physically challenged guests with special needs. The Bellperson assists guests in transporting luggage to and from guest rooms, coordinates guests' needs, requests and inquiries. Greet guests and escort them to their rooms when needed. Assist the Front Desk in delivering quick and efficient service to hotel guests. Assist guests with general questions about the rooms or other points of interest. REQUIREMENTS Knowledge Knowledge of telecommunications systems. Knowledge of relevant equipment and ability to move people and goods. Ability to perform intermediate math. Skills Good verbal communication & listening skills. Great guest service skills. Trustworthy and have the ability to take care with people & protect property. Understand and comply with all company and departmental rules and regulations, policies and procedures. Skill in maintaining effective working relationships with team members and guests. Ability to read, write, and communicate verbally in English. ABOUT US APPLY NOW