Receptionist

Position Summary

The Receptionist serves as the first impression of the company and plays a critical role in maintaining a professional, efficient, and well-organized front office. This position requires a highly capable and detail-oriented individual who can confidently interact with homeowners, builders, contractors, and vendors while supporting internal operations.

Key ResponsibilitiesClient Experience & Front Office Management

• Greet and assist clients, builders, contractors, and vendors with a high level of professionalism
• Manage incoming calls and direct inquiries accurately and efficiently
• Provide clear, confident communication regarding products, services, and general timelines
• Maintain a clean, organized, and polished showroom and front office environment

Administrative & Operational Support

• Coordinate and schedule consultations, site measurements, and service appointments
• Maintain accurate customer records, job files, and internal documentation
• Manage mail, deliveries, and general office organization
• Provide direct administrative support to sales and operations teams

Sales & Project Coordination Support

• Assist with quotes, order entry, and invoice preparation
• Communicate with customers regarding order status, timelines, and updates
• Coordinate across sales, production, and installation teams to ensure alignment
• Help identify and flag delays, errors, or missing information before they become issues

Communication & Problem Solving

• Act as a communication hub between departments
• Handle customer questions and minor issues with professionalism and efficiency
• Escalate complex situations appropriately while maintaining a calm and solutions-focused approach

Qualifications

• High school diploma required; additional education or relevant experience preferred
• 2 years of receptionist, administrative, or customer-facing experience preferred
• Strong organizational skills with the ability to multitask in a fast-paced environment
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office and ability to learn internal systems quickly

Language Requirement

• Fluent in both English and Spanish (required)
• Must be able to communicate professionally and confidently in both languages with customers, contractors, vendors, and internal teams

Preferred Experience

• Experience in construction, manufacturing, or window and door industry
• Experience working with builders, contractors, or trade professionals
• Familiarity with scheduling, order tracking, or project coordination

Key Traits for Success

• Professional, polished, and confident presence
• High attention to detail and accuracy
• Strong problem-solving ability and common sense
• Self-starter who takes initiative and ownership
• Able to handle pressure and keep operations organized

Position Expectations

This role requires someone who is dependable, proactive, and capable of representing the company at a high level. The ideal candidate is not only organized and friendly, but also able to think critically, communicate clearly, and contribute to the overall efficiency of the business.

Job Types: Full-time, Contract

Pay: $16.00 - $18.00 per hour

Language:

• Spanish (Required)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• San Antonio, TX 78220 (Required)

Work Location: In person

Salary : $16 - $18