What are the responsibilities and job description for the Medical Assistant/TMS Tech position at Vivant?
About Vivant Mind
Vivant Mind is a modern psychiatry and wellness practice in Williamsburg, Brooklyn, dedicated to delivering integrative, evidence-based mental health care. We take a whole-person approach, combining clinical excellence with personalized treatment in a thoughtfully designed environment that supports healing, collaboration, and innovation.
About the Role
We are seeking a compassionate, organized, and proactive Medical Assistant to join our growing clinical team. This hybrid role combines direct patient care with administrative responsibilities to support the day-to-day operations of our outpatient psychiatry practice.
As part of this role, you will also support our Transcranial Magnetic Stimulation (TMS) program as a TMS Technician, working closely with our providers to deliver innovative, evidence-based treatments for patients.
Responsibilities
Clinical Responsibilities
- Welcome and room patients for psychiatric evaluations and follow-up appointments
- Obtain vital signs and prepare patients for visits
- Assist providers during clinical procedures and treatments
- Administer and monitor Transcranial Magnetic Stimulation (TMS) treatments in accordance with physician-directed protocols
- Monitor patient comfort throughout treatment sessions and communicate any concerns to the clinical team
- Educate patients on treatment expectations and clinic procedures
- Accurately document patient information, treatment details, and clinical notes in the EMR
Administrative Responsibilities
- Schedule and coordinate appointments for multiple providers and specialized treatments
- Serve as a welcoming first point of contact for patients, referrals, and incoming inquiries
- Verify and update patient demographic and insurance information
- Maintain accurate electronic medical records
- Prepare treatment rooms, stock clinical supplies, and support daily clinic operations
- Help maintain a clean, organized, and professional clinical environment
- Ensure compliance with HIPAA, infection control, and office policies
Qualifications
- High school diploma or equivalent required
- Previous experience as a Medical Assistant or in a clinical healthcare setting required
- Strong organizational skills with the ability to multitask in a fast-paced environment
- Excellent communication and interpersonal skills with a compassionate, patient-centered approach
- Professional, dependable, detail-oriented, and able to exercise sound judgment
- Ability to work collaboratively with psychiatrists, nurse practitioners, therapists, and administrative staff
- Interest in psychiatry, mental health, and innovative treatments such as TMS