Brand advisor

Company Description

VIVAIA is an eco-conscious global footwear brand, established in the United States in 2020. We focus on combining sustainable materials with stylish, comfortable designs to enhance everyday life. Operating in over 61 countries and regions globally, we partner with leading suppliers to create innovative and environmentally friendly footwear. Our brand name symbolizes our commitment to sustainability, with "I" representing the plastic bottles we recycle in our production process. At VIVAIA, we are dedicated to sustainable practices and providing stylish, comfortable solutions for our customers.

Role Description

This is a part-time, on-site role for a Brand Advisor located in Paramus, NJ. The Brand Advisor will engage with customers, present and promote the VIVAIA brand, and provide exceptional service to create memorable customer experiences. Responsibilities include assisting customers in selecting products, answering inquiries about the brand and its sustainability initiatives, and ensuring the shop floor is well-organized and visually appealing. The role also involves gathering customer feedback and contributing to sales goals through high-quality interactions and a deep understanding of VIVAIA's mission and product offerings.

Qualifications

• Strong verbal communication and interpersonal skills to engage with customers effectively
• Sales experience and the ability to meet or exceed targets
• An understanding of sustainability and environmental issues, with an enthusiasm for VIVAIA's mission
• Customer service expertise, including the ability to build meaningful relationships with diverse individuals
• Interest in fashion or footwear trends, with an eye for style and design
• Ability to work well in a team environment while managing individual responsibilities
• Previous experience in retail or brand advisory roles is a plus
• High school diploma or equivalent, with ongoing education or certifications in marketing, sales, or related fields as a bonus