Quality Engineer - Onsite

Title:                  Quality Engineer - Onsite

Mandatory skills:

quality assurance, manufacturing, customer satisfaction,
Power Distribution Units, PDU, Static Transfer Switches, STS, Uninterruptible Power Supplies, UPS,
power applications, Quality Plans, Control Plans, product quality,
Cross-Functional Teams, CFTs, customer audits, Factory Acceptance Tests, FAT,
manufacturing processes, quality tools, FMEA, 7 QC tools, 5S, 5Why, Kaizen, Poka-Yoke, SPC, DMAIC, 8D Root cause analysis,
Lean, Six Sigma, process improvement methodologies,
cost-saving, company products, company services

Description:

Quality Assurance consists of the development and implementation of effective methods and procedures and the use of proper equipment to effectively respond to requirements for accuracy of company products and services. Under limited direction, perform complex quality assurance assignments requiring diversified knowledge of engineering, manufacturing and quality assurance to cost effectively accomplish the organizations goals and objectives. Proactively seek and implement initiatives to improve operations and increase customer satisfaction.

Your role and responsibilities
As a Process Quality Specialist, you will play a pivotal role in enhancing customer satisfaction by resolving complaints, analyzing defects, and providing actionable solutions. You will focus on ensuring the quality of Power Distribution Units (PDU), Static Transfer Switches (STS), and Uninterruptible Power Supplies (UPS) for data centers and critical power applications. This is a unique opportunity to contribute to client''s commitment to delivering high-quality products and services in a dynamic and fast-paced environment.

You will be mainly accountable for:
Develop and maintain Quality Plans, Control Plans, and inspection checklists, while deriving Critical to Quality (CTQ) parameters and establishing Q-gates.
Monitor and analyze First Pass Yield metrics, identifying opportunities for improvement and implementing strategies to enhance product quality and production efficiency.
Proactively monitor customer complaints, conducting thorough analyses to determine root causes, and implementing corrective actions; Coordinate with Cross-Functional Teams (CFTs) during customer audits, Factory Acceptance Tests (FAT), and certification audits (UL, CSA, ISO), ensuring all requirements are met and issues are promptly addressed.
Perform COPQ analyses to identify cost-saving opportunities, implementing initiatives that reduce defects, improve efficiency, and enhance overall profitability; Mapping current manufacturing processes and identify areas for improvement through automation.

Qualifications for the role
Bachelor degree in Mechanical/Industrial/Electrical Engineering or related field with PLUS minimum 2 years of experience
Proficient in quality tools like FMEA, 7 QC tools, 5S, 5Why, Kaizen, Poka-Yoke, SPC, DMAIC & 8D Root cause analysis
Familiar with key industry standards such as UL1561, NEMA ST-20, IEEE C57.12.01, IEEE C57.12.91, DOE 2016, UL891, and CSA C22.2, which enhances compliance and product reliability.
Familiarity with Lean, Six Sigma, and other process improvement methodologies is highly desirable.

Notes:
Onsite
Shift: 8am to 5pm.

VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at for any complaints, comments and suggestions.

Contact Details :

Account co-ordinator: Sekhar Radhakrishnan

VIVA USA INC.
3601 Algonquin Road, Suite 425
Rolling Meadows, IL 60008
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