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Case Manager

Viva Senior Living
Geneva, NY Full Time
POSTED ON 3/24/2026 CLOSED ON 4/4/2026

What are the responsibilities and job description for the Case Manager position at Viva Senior Living?

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Job Type

Full-time

Description

Seneca Lake Terrace is seeking a compassionate, organized, and motivated Case Manager to join our Wellness Department team. In this role, you will support older adults in maintaining their independence while ensuring they receive the care, services, and community connection they need to live with dignity and purpose. This is a unique opportunity to be part of a mission-driven community that values respect, well-being, and personalized support for every resident. Seneca Lake Terrace Assisted Living is a 65 bed facility located in Geneva, New York.

Typical Job Duties Include

  • Evaluating, initially and quarterly, the needs of a resident and the capability of the program to meet those needs
  • Orienting new residents to the daily routine of the facility and participate in care planning meetings
  • Identifying any resident adjustment issues and assisting to resolve those issues
  • Assisting each resident to maintain family and community connections as well as establishing new ones
  • Encouraging resident participation in community activities
  • Identifying needs and arranging for services and entitlements from public and private sources for income, health, mental health, social services, and therapy services
  • Assisting the resident in obtaining and maintaining a primary physician or source of medical care of his/her choice who is responsible for the overall management of the individual’s health and mental health needs
  • Coordinating the work of the other case management and service providers (Hospice, CHHA’s etc)
  • Assisting residents in need of alternative living arrangements to make and execute sound discharge or transfer plans
  • Assisting residents, as needed, in the shopping for personal items such as toiletries, medical supplies, stationary, books, and clothing
  • Oversee and document case management needs, and activities taken to meet resident needs to include, but not limited to, plan of care, aide care plans, medication assistance, fall management, and change in condition
  • Works within the confines of the NYS DOH regulations and Resident Rights, always maintaining HIPAA
  • Orient and supervise Charge Nurses and aides while maintaining the required staffing schedule
  • Support the Wellness Program and Fall Prevention under the direction of the Wellness Director/ Director of Resident Services
  • Conduct meetings with families and/or responsible party to foster good communication, exemplary resident care, and great customer service
  • Attend marketing events, as required
  • Assists in maintaining on-call schedule and on-call responsibilities to include availability for consultation to the nursing staff
  • Assist with the interview, hire, discipline, termination, and supervision of nursing staff through participation in staff meetings, orientation, and required in-services
  • Follow Viva Senior Living’s Policies & Procedures
  • Assist with QA activities
  • Assist in maintaining all Viva Senior Living’s required reporting logs
  • Assists in maintaining the department budget, as set forth by Viva Senior Living

Requirements

(With or Without the Aid of Mechanical Devices)

  • Must be able to move intermittently throughout the workday.
  • Must be able to cope with the mental and emotional stress of the position.
  • Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of this position can be fully met.
  • Must meet the general health requirements set forth by the policies of this facility, which include a medical and physical examination.
  • Must be able to relate to and work with the ill, disabled, elderly, emotionally upset, and, at times, agitated residents
  • Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet.
  • May be necessary to assist in the evacuation of residents during emergency situations.

Education Requirement

Must have Case Management experience and a bachelor's degree in a related field.

Salary Description

$70,000-$75,000 per year

Salary : $70,000 - $75,000

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