What are the responsibilities and job description for the Vendor Contracts Administrator position at Viva Health?
Vendor Contracts Administrator
Location: Birmingham, AL
Work Schedule: Hybrid schedule with regular work onsite at the VIVA HEALTH corporate office and some work-from-home opportunities.
The Vendor Contracts Administrator is responsible for administering the full lifecycle of vendor contracts from development and execution through renewal and performance tracking while maintaining accuracy, compliance, and alignment with VIVA HEALTH’S policies, regulatory standards, and operational needs. This position ensures each vendor is assigned an internal business owner who is trained on VIVA HEALTH’S expectations for contract negotiation, execution, implementation, oversight, and renewal, amendment, or termination.
Why VIVA HEALTH?
VIVA HEALTH, part of the renowned University of Alabama at Birmingham (UAB) Health System, is a health maintenance organization providing quality, accessible health care. Our employees are a part of the communities they serve and proudly partner with members on their healthcare journeys.
VIVA HEALTH has been recognized by Centers for Medicare & Medicaid Services (CMS) as a high-performing health plan and has been repeatedly ranked as one of the nation's Best Places to Work by Modern Healthcare.
Benefits
- Comprehensive Health, Vision, and Dental Coverage
- 401(k) Savings Plan with company match and immediate vesting
- Paid Time Off (PTO)
- 9 Paid Holidays annually plus a Floating Holiday to use as you choose
- Tuition Assistance
- Flexible Spending Accounts
- Healthcare Reimbursement Account
- Paid Parental Leave
- Community Service Time Off
- Life Insurance and Disability Coverage
- Employee Wellness Program
- Training and Development Programs to develop new skills and reach career goals
- Employee Assistance Program
See more about the benefits of working at Viva Health - https://www.vivahealth.com/careers/benefits
Key Responsibilities
- Administer and maintain all vendor contracts within the contract management system, ensuring version control, accuracy, and accessibility.
- Coordinate contract drafting, review, approval, and execution processes across internal departments and with Legal.
- Design, implement, and maintain standardized contract checklists for use by internal Vendor Business Owners (VBOs) to ensure agreements include required legal, compliance, and service level provisions prior to execution.
- Train and support VBOs on contract management best practices including negotiation of terms, defining service level agreements (SLAs), performance standards, and measurable outcomes aligned with business objectives.
- Track key contract milestones, renewal dates, and performance obligations to ensure timely and compliant vendor management.
- Act as the primary point of contact for contract inquiries, updates, and reporting.
- Support vendor on-boarding by ensuring required documentation and internal approvals are complete prior to activation.
- Prepare and maintain reports and dashboards related to contract status, expirations, and performance metrics.
- Serve as the subject matter expert for the contract management system. Support user training, enhancements, and process improvements. May assist in vetting, choosing, and implementing contract management system including designing workflows and testing before production.
- Support and advise VBOs in the development of Requests for Proposals (RFPs), including scope definition, contractual requirements, performance expectations, and evaluation criteria when appropriate.
- Identify opportunities to enhance contract processes, improve efficiency, strengthen vendor governance, and improve accountability.
REQUIRED:
- Bachelor's Degree in Business Administration, Healthcare Administration, Legal Studies, or related field or equivalent work experience
- Minimum of 3–5 years of experience in contract administration, preferably within a health plan, healthcare organization, or regulated industry
- Exceptional attention to detail and organizational skills
- Strong written and verbal communication abilities
- Ability to read and understand contracts and other legal documents
- Proactive with the ability to manage multiple priorities and meet deadlines in a fast-paced environment
- Strong analytical, critical thinking, and problem-solving skills
- Proficiency with contract management software
- Proficiency with Microsoft Office applications, including Excel and Word
- Understanding of healthcare compliance requirements (HIPAA, CMS, OIG, etc.)
PREFERRED:
- 5-7 years of experience in contract administration, preferably within a health plan, healthcare organization, or regulated industry
- Paralegal experience
- Certification in Contract Management (IACCM/WorldCC or NCMA)
- Experience working for a regional or mid-size health plan
- Familiarity with vendor risk management and procurement processes