Front Desk Concierge for Day Spa + Med Spa

Do you LOVE med spa treatments? Do you geek out scrolling through Real Self, and learning about the latest technologies and techniques in the med spa world?

Viva Day Med Spa's looking for talent! We're currently hiring for an In-spa Med Spa Reservations Specialist and Med Spa Reservations Specialist who excels with sales and high volume booking for our S. Lamar Location.

ABOUT US
We're a fast growing, hip and locally-owned spa with three locations in Central Austin. We attribute much of our success to our incredible employees, and are firm believers in taking care of the talented people who, in turn, take care of our amazing guests.

VOTED BEST SPA BY:
Austin Chronicle;
Austin Monthly; and
Austin Young Chamber of Commerce.
We're extremely proud to have been ranked Best Places to Work by the Austin Business Journal four times. Our low employee turnover rate is a testament to our most important values, including providing a happy and prosperous employee experience by maintaining a safe and nurturing place to work, along with a fun & caring culture, and a growing list of competitive benefits.

BENEFITS
Among the highest pay in the industry
Health, Dental and Vision benefits at 30 hours per week
PTO at 30 hours per week
Matching 401k at just 20 hours per week
Parental Leave
Deep discounts on services and retail
Ongoing training; opportunities to grow
The most awesome co-workers you can imagine!

YOU POSSESS

• A warm, calm and nurturing demeanor (customer service gurus please apply)
• 5 Star customer service
• Efficient use of time and superior time management skills
• Sales and education-driven, with a natural ability to rebook, cross-book and upgrade
• Driven by incentives and maintaining high average ticket price
• An acute attention to detail; ability to think on your feet
• A responsible; wellness-oriented team player, with a strong work ethic
• Curiosity and knack for building relationships and engaging people
• A natural ability to inspire, educate and grow business
• Professional communication skills, both written and verbal
• Ability to work weekends, evenings and holidays
• At least one year of professional experience in a day spa/ med spa. Mgmt experience is a plus: )
• Computer knowledge with working experience using MS Office and/or Google Drive
• Willingness to make a one year commitment to your permanent schedule, and within your dept

Looking for a zen work environment, surrounded by talented and interesting people, with room to grow? Please send us your resume along with a cover letter outlining why you'd be the ideal fit for this position at Viva Day Spa Med Spa.

Bonus points if you finish this question in your response: I do my part to help make the world a better place by_____.

We look forward to hearing from you!

We are an Equal Opportunity workplace. This position does require a background check due to the personal nature of our business.

Principals only. Recruiters, please don't contact this job poster.
do NOT contact us with unsolicited services or offers

Job Type: Full-time

Starting Pay: $16.00 per hour

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Supplemental Pay:

• Bonus pay

COVID-19 considerations:
Staff is required to wear masks in spa. We have been highly regarded for our hyperclean practices such as-- high touch areas are frequently sanitized, all spaces contain hepa air filters.

Education:

• High school or equivalent (Preferred)

Experience:

• High-end Customer Service: 1 year (Required)

Work Location: Multiple Locations