Customer Service and Sales Support

📋 Customer Service and Sales Support | Customer Service, Marketing, Sales |

🚨 Start ASAP

📍 Columbus, OH | 💼 Entry Level | ⏱ Full-Time

Our goal is to help our team members first master the basics of customer service and sales, client relationship building, and self-management. The Vitric 7 training program is designed to help team members strengthen communication skills, develop strong negotiation skills, and plant a foundation for great work habits that will propel them into the future.

📋 Job Summary:

This is a full-time on-site role for a Customer Service and Sales Support Representative, located in Columbus, OH. The representative will handle day-to-day tasks including being the face of our store, providing customer support, maintaining customer satisfaction, and helping to facilitate sales processes. Responsibilities include answering customer issues, problem-solving with customers, providing detailed information about products and services, assisting the sales team, and contributing to a positive customer experience.

✅ Key Responsibilities:

• Promote products, services, and promotions to customers one on one.
• Greet and assist customers with a friendly and professional attitude.
• Provide in-depth product knowledge and recommendations to meet customer needs.
• Meet or exceed retail sales goals and performance targets.
• Participate in product training and stay up-to-date on promotions and new arrivals.
• Collaborate with team members to ensure a smooth and effective retail operation.

🎯 Who We're Looking For:

• High school diploma or equivalent; post-secondary education is a plus.
• Previous experience in retail or customer service is preferred but not required.
• Strong communication and interpersonal skills.
• Positive attitude with a passion for customer service.
• Ability to work in a fast-paced environment and handle multiple tasks.

📋 Why This Role?

This is more than just a job—it’s a launchpad for your career. With our rapid growth, you’ll have the opportunity to take on leadership roles and make a real impact. If you’re ready to grow, lead, and succeed, we want to hear from you!

• Competitive hourly wage plus commission/bonuses (if applicable)
• Employee discounts
• Opportunities for growth and advancement
• Supportive and inclusive team environment
• Ongoing training and development