What are the responsibilities and job description for the Patient Care Secretary position at VITAS Healthcare?
The Patient Care Secretary is a skilled secretarial person whose job is to support the work of the Team Manager and who is generally responsible for accomplishing all patient care related clerical procedures.
- Screens telephone calls for Team Manager. Facilitates communication between patients/families and other team members, including volunteers.
- Takes and keeps daily schedule for all team members.
- Attends weekly team meetings. Prepares agenda for team meeting. Follows through on assignments given by the Team Manager.
- Establishes, maintains, and closes patient charts in an orderly fashion. This may include but is not limited to the mailing of and follow-up on all required documentation such as Plans-Of-Care, Attending Physician Authorization forms and Medical Information Request forms.
- Provides back-up documentation to Billing Department routinely and as requested.
- Orders D.M.E. and maintains record of dates ordered and picked-up.
- Enters patient care and volunteer data into Vx and event tracking.
- Communicates with staff and outside agencies as directed by Team Manager.
- When the program utilizes part time staff, the PCS will maintain a list of all part-time staff jointly with other patient care secretaries. Contacts and schedules part-time staff at the direction of Team Manager.
- Jointly with other patient care secretaries, orders supplies and documentation forms used by the team.
- Does routine correspondence for Team Manager and other members of the team.
- Sorts and processes all patient care mail jointly with other patient care secretaries.
- Maintains A.D.T. and checks census daily for accuracy.
- In programs that have more than one patient care secretary, they will cover for each other for lunch, for team meetings, and for other short intervals of absence.
- Handles other tasks as assigned by the Team Manager.
QUALIFICATIONS
- Three years prior work experience preferred.
- Good typing skills.
- Computer literate.
- Able to handle multiple tasks.
- Excellent communication skills
- Good telephone skills
EDUCATION
- High school graduate or equivalent required.
SPECIAL INSTRUCTIONS TO CANDIDATES
- EOE/AA M/F/D/V