Senior Manager, Amazon

Vitamix is unquestionably the premium brand of high-performance “blenders,” and known for its top-notch company culture and climate. It is an important component of what makes Vitamix unique and successful, and the reason why Vitamix is recognized as a Top Workplace, NorthCoast99 Winner, and Smart Culture Award recipient.

Throughout its 100 year history, Vitamix has encouraged and promoted healthy lifestyles for both its customers and employees. Employees enjoy multiple wellness programs and perks, a free Vitamix machine, and an onsite fitness center. Vitamix also offers a flexible work environment, great work culture, healthy living initiatives like fitness reimbursements, and opportunities for advancement.

For consumers, Vitamix can be found domestically in places like William Sonoma, Sur la Table, Crate & Barrel, Target, Amazon, and at Vitamix.com, and is in over 130 countries around the world.

Ultimately, Vitamix is the Global-leader in high-performance blending solutions for home and commercial use, is preferred by chefs and is found in many of top restaurants around the world. It is relied upon by culinary schools in the U.S. and has been used to train thousands of students and master chefs worldwide. If it is not a Vitamix, it’s just a blender.

Vitamix is seeking a Sr. Manager, Amazon who will shape and execute the strategic roadmap for the company’s Amazon 1P and 3P ecosystem. This role is the senor day-to-day operating leader for Amazon, owning the channel’s data and analytics and co-developing the strategy and annual operating plan in partnership with the Director.

This role serves as the connective tissue between the Amazon business and Vitamix’s Media, Brand, Finance, Supply Chain and Operations teams, translating strategy into one aligned commercial plan. The Sr. Manager is expected to challenge the status quo, not simply run the business as it exists today. This position will establish the operating plan, performance standards, and cross-functional model required to deliver Amazon strategy.

Duties & Responsibilities:

• Co-develop Amazon (1P & 3P) strategy and annual operation plan with the Director, setting multi-year growth priorities.
• Own and refine the Amazon operating model: cadence, decision rights, governance, and performance routines.
• Continuously challenge the status quo and drive improvements to strategy, processes, and organizational alignment.
• Own channel data and analytics as the single source of truth (sales, traffic, conversion, pricing, promotions, inventory, Buy Box, competitiveness).
• Convert data into clear insights, financial impact assessments, and prioritized corrective actions.
• Align media, brand, content and promotional plans into an integrated commercial strategy; influence retail media investment to meet sales and profitability targets.
• Validate and govern forecasts; partner with Finance and Supply Chain to reconcile demand, profitability, inventory, and trade-offs.
• Lead joint business planning and vendor negotiation strategy; prepare executive reviews and materials.
• Manage, coach, and develop the Amazon team and external partners/agencies; set priorities, expectations, and accountability.

POSITION QUALIFICATIONS

Experience:

7-10 years experience in ecommerce, digital commerce, retail account management, marketplace management, business analytics, or a related commercial function

5 years experience managing and/or supporting a significant Amazon business

3 years experience manage a team, agencies, vendors, or cross-functional teams

Education:

Bachelor’s degree in Business, Marketing, Finance, Economics or related field

MBA or advanced degree is preferred

Technical Skills: 

• Demonstrated experience with Amazon 1P and 3P business models, annual planning, forecasting, commercial terms, and cross-functional business leadership
• Demonstrated ability to analyze complex data, develop financially sound recommendations, and communicate with senior leadership
• Advanced knowledge of Amazon Vendor Central, Seller Central, Brand Analytics, and reporting tools
• Deep understanding of Amazon 1P and 3P economics, Buy Box dynamics, pricing, promotions, assortment, product lifecycle, catalog health, and marketplace operations
• Strong financial acumen, including revenue, contribution margin, trade investment, promotional effectiveness, and ASIN-level profitability
• Advanced Excel and PowerPoint skills, with the ability to translate large datasets into executive insights and recommendations
• Working knowledge of Amazon retail media, including sponsored ads, DSP, ROAS, TACoS, attribution, and incrementality
• Familiarity with tools such as Helium 10, Stackline, CommerceIQ, Profitero, Tableau, or similar platforms

Other Requirements:

• Challenging the Status Quo: Not content to run inherited strategy and processes; critically evaluates whether the current approach is right and has the conviction to recommend and drive a better one
• Strategic & Commercial Thinking: Sets channel direction, connects analysis to strategy, and anticipates where the business needs to go
• Analytical Rigor: Uses data to develop insights, test assumptions, quantify opportunities, and make financially sound recommendations
• Influence: Challenges assumptions, builds alignment across Media, Brand, Finance, and Supply Chain, and guides others toward the right outcome
• Leadership & People Development: Establishes direction, develops the team, and drives execution through internal and external partners
• Executive Communication: Clearly articulates reasoning and conveys complex ideas to senior leadership
• Innovation & Adaptability: Generates new approaches and adapts strategy as the marketplace evolves

Physical Demands:

• Ability to sit up to 8 hours per day, with walking and standing required frequently
• Visual acuity is required to perform activities such as: preparing and analyzing data, viewing a computer terminal, reading documents, reports, and emails
• Repetitive hand movements for tasks like typing or assembly

Amount of Travel Required: Up to 25% travel required

# of Direct Reports: 2

Work Schedule/Shift: Monday-Friday 8:00AM-5:00PM

Work Arrangement: Hybrid

Work Environment: Office

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.