What are the responsibilities and job description for the Operations position at Vitalize?
🏥 What We Do
At Vitalize, we are building the OS for hospital operations, starting with staffing & scheduling optimization.
Currently, hospitals’ core processes to manage and optimize labor live on paper, spreadsheets, or through departments of 20 FTEs. Vitalizes’s technology transforms these processes from painstakingly tedious to autonomous, freeing up thousands of hours and reducing labor costs by 8-figures.
In less than 6 months, Vitalize has reached 7-figures in ARR and is backed by top investors, including Y Combinator and top health systems.
✍️ About The Role
We’re scaling fast, and growth is outpacing hiring. The ideal person for this role can step in and tackle the company’s biggest operational challenges to keep up. This is effectively getting your hands on everything that falls in between sales and engineering.
You'll own the E2E implementation of Vitalize's software across enterprise health systems of thousands of users, and build the playbook along the way. As you become an expert on our customers through support and onboarding, you’ll have the opportunity to directly shape the roadmap by working with our eng and design teams. You are talking to customers every single day.
🧠Why you should join us?
At Vitalize, we are building the OS for hospital operations, starting with staffing & scheduling optimization.
Currently, hospitals’ core processes to manage and optimize labor live on paper, spreadsheets, or through departments of 20 FTEs. Vitalizes’s technology transforms these processes from painstakingly tedious to autonomous, freeing up thousands of hours and reducing labor costs by 8-figures.
In less than 6 months, Vitalize has reached 7-figures in ARR and is backed by top investors, including Y Combinator and top health systems.
✍️ About The Role
We’re scaling fast, and growth is outpacing hiring. The ideal person for this role can step in and tackle the company’s biggest operational challenges to keep up. This is effectively getting your hands on everything that falls in between sales and engineering.
You'll own the E2E implementation of Vitalize's software across enterprise health systems of thousands of users, and build the playbook along the way. As you become an expert on our customers through support and onboarding, you’ll have the opportunity to directly shape the roadmap by working with our eng and design teams. You are talking to customers every single day.
🧠Why you should join us?
- Rapid Growth: We have signed on 20 hospitals in less than 12 months of ideation, and have no signs of slowing down. We keep the team lean, and move fast. Nothing trumps execution.
- Rockstar Team: We are a small team of published healthcare researchers, college and grad school dropouts, former McKinsey consultants, former US math champions, and previous VC-backed founders. We only hire the best.
- Customer Obsessed: Every team member visits customer sites. We talk to users every hour. We know their workflows, and their drink of choice. Empathy fuels everything we build.
- Professional Growth: As an early employee, you will have the opportunity to eventually build and lead a team that helps us keep up with growth and maximize success. You’ll also have a huge role in day-to-day decisions that guide the overall trajectory and growth of the company.
- In-person in SF
- Travel to Vitalize Care customer sites (~50%)
Salary : $160,000 - $220,000