What are the responsibilities and job description for the Chiropractic Assistant/Front Desk position at Vitality Specific Chiropractic?
Vitality Specific Chiropractic is a dedicated healthcare provider committed to helping individuals achieve their optimal health through Upper Cervical chiropractic care. We focus on personalized treatment plans that promote wellness and vitality for our patients.
We are seeking an enthusiastic and diligent Patient Service Front Desk to join our team. In this vital role, you will be the friendly first point of contact for patients, managing appointment scheduling, insurance verification, and medical records while ensuring a smooth and welcoming experience. Your proactive approach will support efficient clinic operations and uphold the highest standards of patient care.
- Greet patients warmly and manage check-in/check-out procedures
- Schedule appointments using EMR (Electronic Medical Records) systems such as Jane and Vitalogics
- Verify insurance coverage, ensuring accurate billing and documentation review
- Maintain patient records accurately
- Handle multi-line phone systems efficiently, directing calls appropriately and providing exceptional customer service
- Support administrative tasks such as filing, data entry, and managing office supplies to ensure smooth clinic operations
- Prior experience in a medical office or clinic environment with front desk responsibilities
- Strong computer skills with Microsoft Office Suite (Word, Excel) and typing accuracy (10-key typing preferred)
- Excellent communication skills with a professional phone manner and customer service focus
- Ability to handle sensitive health information in compliance with HIPAA regulations
- Previous clinic or medical administrative support experience highly preferred
- A positive, team-oriented work environment
- Hands-on experience in a healthcare setting
- On-the-job training for the right candidate
- Opportunity for growth and pay increase after 90 days
- A rewarding role supporting patients on their health journey
Job Type: Part-time
Pay: $21.00 - $23.00 per hour
Work Location: In person
Salary : $21 - $23