What are the responsibilities and job description for the Front Desk Receptionist position at Vitality Healthcare?
Vitality Healthcare, PC is a multi-specialty clinic offering unique integrative healthcare, including functional medicine, weight loss, chiropractic, massage therapy and regenerative medicine services. We are seeking a dynamic individual to fill our Front Desk Receptionist position who wants to be part of an amazing team of like minded professionals dedicated to helping improve the health of our community. This person is career minded and will run and manage all aspects of the front reception desk. You must have a love for helping people achieve their wellness goals, outstanding customer service skills, excellent phone and communication skills, knowledge of insurance benefit coverage, and multi-provider scheduling experience. This person is the “face” of our business and needs to be professional, outgoing, upbeat and positive. Two evenings until 6:30pm per week required.
Example schedule: M: 8:30-5 T: 8:30-6:30 W: 8:30-6:30 TH: 9-5:30 F: 8:30-1:30 (1 hour lunch)
Benefits: Paid vacation and holidays, medical/dental/vision benefit package, competitive wages based upon experience, and complimentary wellness care
Job Duties include but are not limited to:
- Display passion for natural healthcare
- Enthusiastically greet and assist patients and guests
- Manage high volume patient flow
- Answer multi-line phone system
- Checking patients in and out
- Scheduling and rescheduling appointments for multiple providers
- Collect current and past due payments
- Explaining insurance benefits to patients
- Patient education regarding services and supplements
- Some clinical duties such as preparing footbaths/rooming patients
- Track statistics
- Work directly with and assist office management.
- Perform day-to-day administrative tasks
- Positive role model in attitude, dependability and performance
Preferred Qualifications:
- Prefer 1 -2 years of previous experience working in a healthcare front office position
- Previous experience with medical software, knowledge of insurance benefits
- Team player attitude, positive, energetic, with a focus on excellent customer service
- Attention to detail, multi-tasker, passionate about helping others
- Outstanding organization & time management skills
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $19