What are the responsibilities and job description for the Business Office Director position at Vitality Court Texas Star, Allen, TX?
Create Purpose. Build Community. Lead With Heart.
At Vitality Court Texas Star, we believe in creating vibrant communities where residents, families, and team members feel valued, connected, and truly at home. We’re looking for an experienced, energetic Business Office Director to help lead our community with compassion, professionalism, and purpose.
About the Role
The Business Office Director oversees daily business operations—including accounting, HR/People & Culture, concierge, and transportation—while supporting an exceptional resident and team member experience. This leader partners closely with the Executive Director to ensure smooth operations, regulatory compliance, and a welcoming, service-driven community.
What You’ll Do
- Lead and manage the Business Office, Concierge, and Transportation teams.
- Oversee accounts payable, billing, deposits, collections, and budgeting.
- Maintain accurate resident files, lease paperwork, and billing records.
- Manage payroll processes, HR documentation, onboarding, and personnel files.
- Support hiring, coaching, training, performance reviews, and team development.
- Ensure compliance with state regulations and company policies.
- Participate in community tours, events, and the Leader on Duty rotation.
- Promote a safe, positive, and resident-centered environment.
What We’re Looking For
- 2–3 years of experience as a Business Office Director (Assisted Living/Memory Care preferred)
- Strong leadership, organizational, and customer service skills
- Knowledge of basic accounting processes and HR best practices
- Experience with compliance, audits, and state regulations
- Excellent communication skills and attention to detail
- Ability to work occasional evenings/weekends as needed
- CPR/First Aid certification or ability to obtain
- Passion for serving older adults
Why Vitality?
- Mission-driven culture centered on connection and purpose
- Full-time benefits: medical, dental, vision, PTO, and 401(k) match
- Strong support from regional and home office teams
- Opportunity to lead a meaningful career impacting residents, families, and team members
- Growth potential, including path toward Executive Director licensure
Join a team where your leadership truly matters. Apply today and help us create a community where everyone belongs.
Background Check Notice: Please be aware that as part of our hiring process, Vitality Court Texas Star requires all candidates to undergo a background check for this role. Employment is contingent upon successful completion of this process. We follow all applicable federal, state, and local laws, including the Texas Health and Safety Code, Title 4, Chapter 250.
Vitality Court Texas Star is an Equal Opportunity Employer. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, or genetic information.
E-Verify Notice: We use E-Verify to confirm the identity and employment eligibility of all new hires
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Work Location: In person