Administration Assistant - Part-Time

*Please include a cover letter and resume. Please complete tests after you submit your application. *

Vitality Chiropractic, located in Des Moines, WA, is seeking a part-time Administrative Assistant to provide support and run an efficient, organized office. This position pays a competitive wage between $22 - $26 an hour (depending on experience and qualifications).

ABOUT VITALITY CHIROPRACTIC

Vitality Chiropractic is a clinic centered around education on natural health principles. We believe in the chiropractic perspective on health and disease, which emphasizes the structure and condition of the body, its ability to heal itself, and the mind-body relationship. With highly skilled staff and the latest technology, our non-traditional approach to chiropractic care produces results our patients rave about.

We genuinely care about our team and strive to foster a supportive, comfortable work environment. We also value a healthy work-life balance and set our schedule around this. As a result, our team is respectful, efficient, and happy to be a part of a patient's healing and recovery process.

In this administrative assistant position, you manage the office by arranging and coordinating general operations to ensure efficiency. The administrative support you provide as the Office Administrator is essential to providing the best possible care for our patients.

In the role, you will:

· Be the liaison between the office and outside entities

· Answer phone calls and emails

· Handle many aspects of patient care – greet patients, schedule appointments and care plans, collect payments, and participate in patient exams by taking vitals and collecting patient paperwork.

· Generate reports and invoices

· Effectively and efficiently communicate with the HIPAA and OIG compliance officer with any questions regarding billing concerns, issues, or errors

To maintain patient confidentiality, you will comply with HIPAA and OIG laws and regulations. You will stay up to date on the ever-changing world of insurance billing and clearly explain benefit information and other financial obligations to patients.

ESSENTIAL QUALIFICATIONS:

Primary: Be willing and able to support the philosophy of chiropractic and treat all patients in a caring and compassionate manner.

Education: Associate Degree required. Bachelor’s Degree preferred. (High School Diploma plus at least 3 years’ experience working in a chiropractic office may be substituted for a higher education degree on a case-by-case basis)

Experience: At least 2 years of prior customer service and/or administrative experience required.

• Prior experience in a chiropractic office is preferred.
• Excellent proofreading, writing, and word processing skills, and Desktop publishing skills.
• Proficient in Microsoft tools (particularly Excel, Word, Publisher, and Outlook)
• Demonstrated problem-solving and critical thinking skills.
• Experience with appointment setting and/or medical billing software(s) is a plus.
• Knowledge of ICD-10 codes and CPT codes is a plus.
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• Other Elements: Very strong interpersonal and organizational skills.
• Ability to work independently and take charge of a variety of stressful situations.
• Ability to complete multiple projects within established deadlines.
• Ability to maintain confidentiality of information.
• Ability to use judgment in non-routine matters.
• Willingness and desire to seek out additional training and to constantly stay “ahead of the curve” in this ever-changing world of insurance billing.

WORK SCHEDULE

This is a part-time position that will be shared with the current office manager. The schedule will be determined based on availability, with an expected workload of approximately 18–22 hours per week.

Full-time office hours are Monday through Friday, with flexibility on Tuesday mornings and Fridays.

Office hours are as follows:

• Monday, Wednesday, Thursday: 8:45 AM – 6:00 PM
• Tuesday: 12:00 PM – 6:00 PM
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Fridays are not scheduled for patient appointments; however, the day is dedicated to administrative tasks to ensure the office runs smoothly throughout the week.

PAY

$22 - $26 per hour, depending on experience and qualifications.

*Please include a cover letter and resume. Please complete tests after you submit your application. *

In the cover letter, please answer these two questions.

1. Do you have any personal experience with chiropractic care? If so, please describe.

2. Why would you like to work in a chiropractic office?

Job Type: Part-time

Pay: $22.00 - $26.00 per hour