What are the responsibilities and job description for the Case Manager position at VitalHires?
The Case Manager will assess client needs, coordinate treatment services, and facilitate referrals to community support programs. They will also provide crisis intervention and collaborate with a multidisciplinary team to ensure positive clinical outcomes.
Recovery Support Case Manager | New London, CT
Southeastern Council on Alcoholism and Drug Dependence, Inc. (SCADD)
Southeastern Council on Alcoholism and Drug Dependence, Inc. (SCADD) is an award-winning, nationally and locally recognized leader in substance use disorder and behavioral health treatment in Southeastern Connecticut. We are proud recipients of the Top Workplace award, 2023 Non-Profit of the Year and 2023 Executive Director of the Year honors from the Greater Norwich Area Chamber of Commerce, and recognition as a Top Tier organization and a Recovery Friendly Workplace.
We are seeking a compassionate and resourceful Case Manager to provide client placement, referral, and discharge planning services — connecting individuals with the resources, support, and care they need to achieve lasting recovery.
What We Offer
As a Case Manager, you will work directly with clients to assess their needs, coordinate services, and help guide them through treatment and into the community supports that will sustain their recovery. You will collaborate closely with counseling staff, external providers, and community partners as part of a multidisciplinary team dedicated to positive client outcomes.
Responsibilities
include:
Interview clients, complete intake information, review records, and confer with other professionals to evaluate client needs and circumstances
Use motivational interviewing to coach and empower clients toward positive outcomes
Refer clients to other support services as needed, including medical evaluation and treatment, social services, and employment services
Use professional judgment, in conjunction with assigned providers, to plan, develop, and implement effective intervention plans that support a continuum of care and the most positive clinical outcomes
Assist clients with treatment plan objectives through exploration of problems, examination of attitudes and feelings, consideration of alternative solutions, and decision making
Coordinate case management needs, bringing together services, agencies, resources, and clients to assist with discharge planning and referrals
Provide crisis intervention services in response to clients experiencing acute emotional or physical distress
Provide education and information to individual clients and groups on alcohol and drug use disorders, available services, and community resources including additional treatment options and 12-step and other community-based programs
Meet with counseling staff and other relevant stakeholders to report on client progress and discuss and modify established treatment plans as needed
Participate in the orientation of new employees and the transfer of knowledge essential to the performance of duties
What You'll Need
Since 1966, SCADD has remained at the forefront of substance use disorder treatment, continuously evolving to meet the needs of individuals, families, and communities across Southeastern Connecticut. We believe in second chances and the power of recovery — and our case management team plays a vital role in connecting people to the resources and pathways that make recovery possible. When you join SCADD, you join a team that shows up with hope, connection, and purpose.
If you're ready to make a real and lasting difference in people's lives, we want to hear from you.
Apply today at careers.scadd.org
SCADD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. A pre-employment drug screen, conducted by a qualified lab, is required in accordance with Connecticut law.
Monday-Friday, 8am-4pm
Requirements
Candidates should possess an associate's degree or equivalent experience in substance abuse and community support services. A valid driver's license is required, along with strong communication and problem-solving skills.
Employment type Full Time
Work arrangement On Site
Experience 0-2 yrs
Salary $20 - $21/hr
Location New London, Connecticut
Posted Aug 31, 2026
Application Employer website
Recovery Support Case Manager | New London, CT
Southeastern Council on Alcoholism and Drug Dependence, Inc. (SCADD)
Southeastern Council on Alcoholism and Drug Dependence, Inc. (SCADD) is an award-winning, nationally and locally recognized leader in substance use disorder and behavioral health treatment in Southeastern Connecticut. We are proud recipients of the Top Workplace award, 2023 Non-Profit of the Year and 2023 Executive Director of the Year honors from the Greater Norwich Area Chamber of Commerce, and recognition as a Top Tier organization and a Recovery Friendly Workplace.
We are seeking a compassionate and resourceful Case Manager to provide client placement, referral, and discharge planning services — connecting individuals with the resources, support, and care they need to achieve lasting recovery.
What We Offer
- Competitive pay and comprehensive benefits
- Multiple Medical Plans to fit your needs and budget
- Dental & Vision Insurance
- 403(b) Retirement Plan with 10% employer match at 1 year
- Vacation and Sick accruals
- 11 paid Holidays
- 40 hours of paid Education/Training annually
- Paid Licensure Reimbursement
- Meaningful work making a lasting difference in the lives of individuals in recovery
As a Case Manager, you will work directly with clients to assess their needs, coordinate services, and help guide them through treatment and into the community supports that will sustain their recovery. You will collaborate closely with counseling staff, external providers, and community partners as part of a multidisciplinary team dedicated to positive client outcomes.
Responsibilities
include:
Interview clients, complete intake information, review records, and confer with other professionals to evaluate client needs and circumstances
Use motivational interviewing to coach and empower clients toward positive outcomes
Refer clients to other support services as needed, including medical evaluation and treatment, social services, and employment services
Use professional judgment, in conjunction with assigned providers, to plan, develop, and implement effective intervention plans that support a continuum of care and the most positive clinical outcomes
Assist clients with treatment plan objectives through exploration of problems, examination of attitudes and feelings, consideration of alternative solutions, and decision making
Coordinate case management needs, bringing together services, agencies, resources, and clients to assist with discharge planning and referrals
Provide crisis intervention services in response to clients experiencing acute emotional or physical distress
Provide education and information to individual clients and groups on alcohol and drug use disorders, available services, and community resources including additional treatment options and 12-step and other community-based programs
Meet with counseling staff and other relevant stakeholders to report on client progress and discuss and modify established treatment plans as needed
Participate in the orientation of new employees and the transfer of knowledge essential to the performance of duties
What You'll Need
- Associate's degree preferred; or equivalent knowledge and experience in substance abuse and community support services
- Valid Driver's License with the ability to drive a company vehicle required
- Strong communication, organizational, and problem-solving skills
- Experience with or knowledge of motivational interviewing, crisis intervention, and community resource coordination preferred
- Commitment to trauma-informed care, recovery-oriented practice, and SCADD's values of diversity, equity, and inclusion
- Ability to work both independently and collaboratively within a multidisciplinary team
- Friendly, patient, and empathetic approach when working with clients and external partners
Since 1966, SCADD has remained at the forefront of substance use disorder treatment, continuously evolving to meet the needs of individuals, families, and communities across Southeastern Connecticut. We believe in second chances and the power of recovery — and our case management team plays a vital role in connecting people to the resources and pathways that make recovery possible. When you join SCADD, you join a team that shows up with hope, connection, and purpose.
If you're ready to make a real and lasting difference in people's lives, we want to hear from you.
Apply today at careers.scadd.org
SCADD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. A pre-employment drug screen, conducted by a qualified lab, is required in accordance with Connecticut law.
Monday-Friday, 8am-4pm
Requirements
Candidates should possess an associate's degree or equivalent experience in substance abuse and community support services. A valid driver's license is required, along with strong communication and problem-solving skills.
- associate degree
- Case Management
- Organizational Skills
- Communication Skills
- Treatment Planning
- Crisis Intervention
- Substance Use Disorder Treatment
- Motivational Interviewing
- Behavioral Health
- Discharge Planning
- Problem-solving
- Client Advocacy
- Referral Coordination
- Trauma-informed Care
- Intake Assessment
- Community Resource Coordination
- Dental Insurance
- Paid Holidays
- Vision Insurance
- Medical Insurance
- Employer Match
- 403(b) Retirement Plan
- Vacation Accruals
- Sick Accruals
- Paid Education/Training
- Paid Licensure Reimbursement
Employment type Full Time
Work arrangement On Site
Experience 0-2 yrs
Salary $20 - $21/hr
Location New London, Connecticut
Posted Aug 31, 2026
Application Employer website
Salary : $20 - $21