Quality Analyst

Software Tester / Quality Analyst

Location: Onsite in Westfield, Indiana

Employment Type: Full-Time

About Us:

We are dealer focused and OEM aligned. We are a leading ERP & DMS software and solutions provider to dealers and rental companies of heavy equipment. We specialize in working with the construction, mining, forestry, material handling, and agriculture industries. Today, we have over 800 employees, offices on four continents, and customers in over 20 countries. We are privately held, and our headquarters are in beautiful Cary, NC. We are actively seeking talented individuals to join our team and help us aggressively grow our international & North American footprint for both our 100% cloud-based ERP, DMS, and Rental solutions.

Why work for VitalEdge?

We don't just sell technology, we enable transformation that results in broader societal benefits like building homes and critical infrastructure, growing food and delivering all sorts of products we all rely on for daily life. We exist to ultimately equip the world to keep running. We have more than 60 years of combined experience and three industry-leading software suites and associated apps, with which we will drive the market forward. It's an exciting time to work for VitalEdge – join us!

Position Overview:

We are seeking a detail-oriented and motivated Software Tester / Quality Analyst to join our Quality Assurance team. In this role, you will be responsible for planning, executing, and documenting software testing activities across our ERP, Telematics, Rental, and related technology solutions. You will work closely with Product Management, Development, and Customer Support teams to ensure the delivery of high-quality products that meet business and customer requirements.

The ideal candidate has experience with manual and automated testing methodologies, strong analytical and problem-solving skills, and a passion for delivering reliable software solutions.

Responsibilities:

• Develop, execute, and maintain test plans, test cases, and test scripts based on business and technical requirements.
• Perform functional, regression, integration, system, and user acceptance testing for web, desktop, mobile, and backend applications.
• Identify, document, track, and verify software defects through resolution.
• Collaborate with developers, business analysts, and product owners to clarify requirements and ensure test coverage.
• Participate in Agile ceremonies, including sprint planning, backlog refinement, daily standups, and retrospectives.
• Create and maintain automated test scripts to increase testing efficiency and coverage.
• Execute API testing and validate integrations between systems.
• Validate data accuracy and system functionality across ERP and related software solutions.
• Support testing of device firmware, telematics hardware, and integrated technologies where applicable.
• Perform both manual and automated testing of new features and enhancements.
• Analyze test results and provide clear reporting on product quality, risks, and release readiness.
• Contribute to continuous improvement of QA processes, test standards, and automation practices.
• Utilize modern testing and productivity tools, including AI-enabled development and testing solutions, where appropriate.
• Ensure software meets established quality standards and customer expectations.

Required Skills & Experience:

• 1-5 years of experience in software testing, quality assurance, or a related role.
• Experience creating and executing test cases, test plans, and defect reports.
• Familiarity with software testing methodologies and quality assurance best practices.
• Experience with test automation tools such as Selenium, Playwright, or similar technologies.
• Knowledge of defect tracking and test management tools such as Azure DevOps, Jira, or comparable platforms.
• Understanding of Agile software development methodologies.
• Experience testing web applications, APIs, and enterprise software solutions.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent interpersonal, verbal, and written communication skills.
• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent professional experience.

Preferred Qualifications:

• Experience working with ERP, dealership management, rental management, or telematics solutions.
• Familiarity with Java, SQL, Git, and automated testing frameworks.
• Experience with API testing tools such as Postman.
• Exposure to performance or load testing tools.
• Experience testing industrial hardware, IoT, telematics, or connected device solutions.
• ISTQB or other software testing certification.

What Success Looks Like:

• Consistently delivers thorough test coverage and high-quality validation of software releases.
• Identifies defects early and works collaboratively to resolve issues.
• Contributes to continuous improvement of QA processes and testing efficiency.
• Supports successful product releases through reliable testing and clear communication.

VitalEdge is an Equal Opportunity Employer.