What are the responsibilities and job description for the Account Manager position at VitalCaring Group?
Join VitalCaring – Where Your Passion Changes Lives!
Who We Are
Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 100 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care.
What Sets Us Apart?
- Drive Innovation. Deliver Impact - Join a mission-driven team where your work directly contributes to advancing patient care. As a key player in a forward-thinking healthcare organization, you'll represent innovative solutions that truly make a difference for patients and families - today and into the future
- Make a Meaningful Impact – Help patients and families navigate their healthcare journey with compassion and dignity.
- Thrive in a Supportive Team – Work with a team who genuinely care and invest in your success.
- Grow Your Career – Take advantage of advanced training, mentorship, and career development opportunities.
- Competitive Pay & Benefits – Be rewarded for your dedication and expertise with a compensation package that truly reflects your value. Our benefits are thoughtfully designed to support your well-being—offering the flexibility, security, and resources you need to thrive both at work and in life. We celebrate success at every level, with meaningful recognition for both individual contributions and team achievements.
Home Health Sales Account Manager / Account Executive
Field-Based | Territory Ownership | Referral-Driven Growth
The Account Manager is responsible for driving referral growth and admissions within an assigned territory by building and maintaining strong relationships with physicians, hospitals, skilled nursing facilities, assisted living communities, and other healthcare partners.
This is a field-based, high-activity sales role focused on developing new business, expanding referral networks, and consistently meeting performance targets.
Key Responsibilities
- Develop and grow a defined territory through proactive, in-person relationship building
- Establish and maintain referral partnerships with physicians, hospitals, SNFs, ALFs, and community providers
- Generate new business through consistent outreach, cold calling, and networking
- Drive admissions growth by meeting or exceeding defined referral and performance targets
- Serve as the primary point of contact for referral partners, ensuring strong communication and follow-through
- Collaborate with clinical and operational teams to support patient transitions and service delivery
- Maintain daily activity and pipeline tracking within CRM systems
- Represent the organization in the community through events, education, and professional engagement
Required Qualifications
- Direct healthcare-related sales experience with responsibility for generating referrals and admissions
- Proven track record of meeting or exceeding sales or growth targets
- Experience managing a territory through in-person, field-based selling
- Demonstrated ability to build and sustain referral relationships across healthcare providers
- High level of self-motivation and accountability in a goal-driven environment
- Strong organizational skills with the ability to manage daily field activity, follow-up, and reporting
- Excellent communication and relationship-building skills
Preferred Qualifications
- Direct home health or hospice sales experience
- Existing relationships within the local healthcare market
- Experience working with physicians, hospital discharge planners, or post-acute referral sources
- Familiarity with CRM tools and tracking sales activity
Work Environment & Expectations
- Field-based role requiring daily in-person visits within the assigned territory
- High-activity expectations, including regular outreach, drop-ins, and networking
- Performance-driven environment with clear expectations tied to referral and admissions growth
- Requires strong time management and autonomy to balance prospecting, relationship management, and internal coordination
Benefits
Health & Wellness
Medical, Dental, and Vision coverage
Pharmacy benefits
Virtual care and mental health support
Flexible Spending Accounts (FSA) and Health Savings Account (HSA)
Supplemental health and life insurance
Financial & Protection
401(k) with company match
Employee referral program
Prepaid legal services
Identity theft protection
Work-Life Balance & Perks
Generous paid time off
Pet insurance
Tuition and continuing education reimbursement
All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic. Candidates are evaluated based on job-related qualifications, skills, and business needs.
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