Driver

Title: Driver

Reports to: Director of Operations (“DOO”) or management designee

Summary: This position is responsible for the safe and efficient transportation of customer records primarily from K-12 schools throughout Tennessee and surrounding states while providing onsite support to the document scanning and production team when not on the road. The role involves operating company vehicles, handling sensitive materials with discretion, maintaining accurate box inventories, and ensuring compliance with all transportation and company safety policies.

Essential functions:

• Safely operate company vans or box trucks to pick up and deliver boxes of records from K-12 school customers across Tennessee and occasionally neighboring states.
• Represent the company professionally at all customer locations, ensuring courteous and timely service.
• Load, secure, and unload boxes in a manner that prevents damage and maintains accurate chain-of-custody documentation.
• Be available for overnight travel as required (typically 2–3 days per week).
• Maintain driving logs, vehicle inspection reports, and mileage records in compliance with DOT and company standards.
• When not traveling, assist the scanning and production team with: Moving boxes in and out of the production area.
  Maintaining and organizing box inventory.
  Assisting with general warehouse and document handling duties as needed.
• Report to work on time and prepared to perform the duties of the position.
• Meet departmental productivity and quality standards.
• Communicate clearly and follow direction from management and team leads.
• Perform other duties as assigned by supervisor or DOO.
• In the event of inclement weather, report to work two hours before regularly scheduled time to allow for travel delays and vehicle preparation (including use of tire chains if necessary).

Competencies:

• Has a positive and respectful attitude
• Able to accept change in directions as customer needs change.
• Well organized and detail oriented
• Able to work both in a team environment and as an individual contributor.
• Able to follow all company policies and procedures.
• Self-motivated
• Works well under pressure.
• Good knowledge of city streets or able to read a city map.
• Ability to use handheld device, electric pickers, drive van or box truck.

Work environment: Must be able to tolerate heat in the summer and cold in the winter.

Physical demands: While performing the duties of this job, the employee is regularly required to stand and walk. The employee is occasionally required to sit, climb/balance, stoop, kneel, or crouch. Must be able to reach, handle, carry, and lift between 10 lbs. and up to 50 lbs. While performing job duties, the employee is regularly required to talk, hear, read, and identify numbers for accurate order filling and receiving of material.

Education and eligibility requirements:

• High School Diploma or equivalent
• Valid driver’s license
• MVR Check
• Background check
• Must be able to pass random drug screens.
• Must be able to carry a cell phone to be in constant communication with the Records Center
• Strong commitment to accuracy and quality
• Must be able to work overtime and available around the clock including holidays
• Strong directional awareness and navigational skills
• Commercial Driver’s License, if applicable

Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the applicant for this job. Activities, duties, and responsibilities may change at any time with or without notice.

VRC is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, disability, medical condition, genetic information, military and veteran status, marital status, age, or any other basis protected by applicable federal, state, or local laws. We also consider qualified applicants with arrest and conviction records consistent with the Fair Chance Ordinance.