What are the responsibilities and job description for the Medical Office Assistant - Bilingual position at Vital Family Practice Center?
Clinic Overview
Established over 20 years ago, Vital Family Practice Center is a primary care clinic in Mesquite, TX. We provide inclusive medical services to the community by providing accurate assessment, diagnosis, treatment, management of health problems, health counseling, and immigration physicals for our patients.
We are looking to hire a BILINGUAL Medical Office Assistant to be the first point of contact whenever the patient walks through the door. Someone who is cheerful and can provide exceptional customer service while being able to perform front desk tasks is a must.
Responsibilities
1. Greet patients and answer phone calls in a professional manner.
2. Register patients and provide paperwork necessary from the patient and input new or updated information into the Electronic Health Record system.
3. Comply with patient needs at all times.
4. Verify insurances and communicate to patients about the necessary information about insurances in a clear and understandable manner.
5. Collect payments, insurance co-pays, and insurance co-insurances.
6. Perform various administrative duties, such as photocopying forms, faxing forms to other facilities, log daily activities, and print necessary paperwork and forms.
7. Schedule appointments in-person or over-the-phone for the providers.
8. Apply knowledge or OSHA and HIPAA regulations.
9. Educate patients about processes, procedures, and information about insurances.
10. Replenish office supplies and scan documents.
Skills
- Education/Training
- High school diploma or equivalent is required.
- Bilingual (Spanish & English) is required!
Experience
- 1-year prior work-related experience helpful.
Physical and Mental Demands
- Ability to learn internet-based software and applications.
- Ability to work in a fast-paced environment and effectively learn new knowledge and skills.
- Must be able to work every other Saturday.
Disclaimer:
- This job description is not meant to be an all-inclusive statement of every duty and responsibility that will be required of an employee in this position. The final job offer is contingent upon the successful completion of a reference check. Vital Medical Services PA is an equal opportunity employer.
Job Type: Full-time
Pay: From $14.00 per hour
Benefits:
- 401(k)
- Paid time off
Work Location: In person
Salary : $14