Medical Scheduler

Overview
Join our dynamic healthcare team as a Medical Scheduler, where your organizational skills and attention to detail will play a vital role in ensuring smooth and efficient patient care operations. In this energetic role, you will coordinate appointments, manage medical records, and facilitate communication between patients and healthcare providers. Your proactive approach will help create a welcoming environment for patients while supporting the clinical team with essential administrative functions. This position offers an exciting opportunity to contribute to high-quality healthcare delivery through precise scheduling and exceptional patient service.

Responsibilities

• Schedule patient appointments accurately using EMR (Electronic Medical Records) ensuring optimal provider availability.
• Verify insurance coverage, including Medicare and Medicaid, and perform insurance verification to streamline billing processes.
• Review and update patient medical records, ensuring compliance with HIPAA regulations and maintaining confidentiality at all times.
• Coordinate with clinical staff to manage care plans, follow-up appointments, and treatment schedules efficiently.
• Handle incoming calls with professional phone etiquette, providing excellent customer service and addressing patient inquiries promptly.
• Maintain accurate filing of medical records and ensure all documentation is complete and compliant with health information management standards.
• Support front desk operations by managing multi-line phone systems, scheduling software like Eaglesoft or Dentrix, and performing clerical tasks such as data entry and filing.

Experience

• Prior experience in a medical office setting or clinic environment is highly preferred, especially in medical scheduling or administrative support roles.
• Demonstrated proficiency with EMR systems s is essential.
• Strong knowledge of medical terminology, ICD coding (ICD-9/ICD-10), CPT coding, and medical billing practices is required.
• Experience with insurance verification processes for Medicare or private insurance carriers is advantageous.
• Bilingual abilities are a plus to effectively serve diverse patient populations.
• Excellent computer skills including Microsoft Office Suite (Word, Excel), typing (including 10-key), and familiarity with health information management software like Eaglesoft or Dentrix.
• Exceptional organizational skills combined with attention to detail to ensure accurate appointment scheduling and record keeping.
• Proven ability to handle high-volume phone systems while maintaining professionalism and compassion in patient interactions. Join us in delivering outstanding healthcare support by coordinating seamless scheduling processes that enhance patient experiences! This paid position welcomes applicants who are eager to contribute their clerical expertise and thrive in a fast-paced clinical environment.

Pay: $20.00 - $22.00 per hour

Benefits:

• Opportunities for advancement

Work Location: In person

Salary : $20 - $22