What are the responsibilities and job description for the Pharmacy Manager (PharmD), Home Infusion Specialist position at Vital Care of Portland?
About Vital Care of Portland
Vital Care of Portland is a locally owned home and ambulatory infusion pharmacy serving patients across the Portland metro area. We provide site-of-care flexibility through both home infusion services and our on-site infusion suite in Happy Valley, with sterile compounding capability and a broad specialty drug formulary spanning GI, rheumatology, neurology, immunology, rare disease, and more.
Home infusion is not a simple business. Our patients are managing complex, chronic, and often life-altering conditions, and they depend on us for therapies that require precision, coordination, and consistency. Our referring providers depend on us for responsive communication, clean intake, and a partner they can trust to keep their patients on therapy. Everything we do is designed to reduce friction for patients and providers and to deliver specialty-level care outside the hospital setting.
Vital Care has been a leader in home infusion pharmacy services since 1986. Learn more at vitalcareofportland.com.
Position Summary
The Pharmacy Manager is the clinical leader of Vital Care of Portland, serving as pharmacist-in-charge and setting the standard for how we operate, how we care for patients, and how we show up for the providers who refer to us. This person will lead a growing pharmacy team, own the full scope of dispensing and compounding operations, serve as the primary clinical resource across specialty therapy areas including GI, neurology, pulmonology rheumatology, and immunology, and carry compliance and accreditation responsibilities for the location. The right candidate works closely with ownership on strategy, staffing, and growth, and is equally comfortable counseling a patient and leading a team through quality improvements.
Key Responsibilities
Pharmacy Operations
- Oversee daily pharmacy operations, including sterile compounding, dispensing, inventory management, cold chain integrity, and shipping coordination.
- Manage medication storage, handling, documentation, and disposal in accordance with USP 797, OR BOP rules, and ACHC standards.
- Ensure systems and workflows support fast, accurate, and safe delivery of therapy to patients in the home and infusion suite settings.
- Maintain operational readiness across pharmacy management, temperature monitoring, and security systems.
Patient Care
- Oversee the preparation and dispensing of medications and supplies to the highest standards of accuracy, safety, and clinical appropriateness.
- Collaborate with referring providers to support individualized medication regimens for patients receiving complex infusion therapies.
- Provide clinical consultation, medication therapy management, and patient and caregiver education related to home infusion.
- Support a care model that prioritizes speed to therapy, proactive communication, and high-touch service for patients navigating complex conditions.
Leadership and Team Management
- Lead, mentor, and develop pharmacy staff to build a skilled, cohesive, and accountable team.
- Promote a culture of continuous learning, keeping the team current on specialty therapies, regulatory changes, and evolving best practices in home infusion.
- Address staff performance, concerns, and development needs in a timely and constructive manner.
Compliance Officer and Regulatory Oversight
- Serve as the designated Compliance Officer for Vital Care of Portland, maintaining primary accountability for all regulatory and accreditation obligations.
- Ensure continuous compliance with Oregon Board of Pharmacy (OR BOP) regulations, including pharmacist-in-charge responsibilities, controlled substance requirements, sterile compounding standards under USP 797, and all applicable state and federal pharmacy laws.
- Own and manage our ACHC (Accreditation Commission for Health Care) accreditation, including preparation for surveys, ongoing standards adherence, policy and procedure maintenance, and timely response to any findings or corrective action requirements.
- Lead the pharmacy's performance improvement (PI) program, including tracking outcomes, identifying gaps, and implementing corrective actions.
Qualifications
- Active, unrestricted Pharmacist license in the State of Oregon (required)
- 5 years pharmacy experience; 2 years of experience in home infusion pharmacy strongly preferred
- Working knowledge of USP 797, OR BOP regulations, and ACHC accreditation standards (or willingness to learn)
- Experience with or strong aptitude for compliance officer responsibilities and quality/performance improvement programs
- Demonstrated leadership and team management experience
- Strong clinical knowledge across specialty infusion therapy categories
- Excellent communication and interpersonal skills, with a service orientation toward both patients and providers
Benefits
- Competitive salary and benefits package
- Direct partnership with ownership and meaningful influence over how the business is built
- Continuing education and professional development support
- The opportunity to make a real impact in a locally owned, growing specialty pharmacy