What are the responsibilities and job description for the Patient Care Manager Spanish speaking position at Vitability Health?
Vitability Health is leading the change in how providers deliver remote care. Our next-generation Remote Patient Monitoring (RPM) program enables medical teams to provide safe, effective remote care that improves patient outcomes, lowers patients medical expenses, empowers patients to be fearless, and live longer lives. We are a team of dedicated, mission-driven pros who seek to work with colleagues who inspire us and share our mission and core values.
Qualifications
- MA/LPN/LVN with unrestricted license in New York
- Desire and ability to work in a remote work environment within a fast paced culture
- Self-motivation and the ability to work independently with minimal direction
- Bilingual spanish speaking
- Experience with Medicare patients
- Experience performing virtual visits with patients and telephonic care management
- Interest in professional leadership growth and development opportunities with a growing organization
- Technically savvy.
- Interest in operating in a new, exciting clinical program and become an integral player in the development of processes and best practices in caring for RPM patients
- Strong verbal and written communication skills
Responsibilities
- As a care manager, you love building relationships with patients based on trust, utilizing motivational communication techniques and strategies, to help drive positive health behavior change and improved patient outcomes
- This is accomplished through collaborative planning sessions with patients to outline patient-centric goals and the development of associated action plans to improve their health and well-being
- Remote work opportunity, this role provides the chance to serve patients by proactively monitoring, educating, and coaching patients on a plan for better health
- The Patient Monitoring care manager plays a vital role in educating patients on how to manage their acute or chronic medical conditions, with a goal to maintain health, wellness, and to avoid emergency room utilization and hospitalization
- Encounters with patients will be performed via a desktop app/mobile app that allows for remote monitoring of physiological markers like blood pressure/weight and audio-visual telehealth visits
- Significantly impact longitudinal patient engagement in RPM program(s)
- Provide preventive health and disease management education and coaching
- Schedule and perform regular audio-visual visits with assigned patients
- Document visit findings in software platform, including goals and actions
- Lead collaborative care planning sessions with the patients to define health goals
- Manage patient messaging and alerts
- Direct patients to treating physician for routine questions