What are the responsibilities and job description for the Senior Creative Project Manager / Account Director position at VISUALHOUSE?
VISUALHOUSE is an international creative agency focused on creating compelling brand stories for architecture, design, and the built environment. We work worldwide with leading architects, developers, and designers on landmark projects. Each project is unique, and to each, we bring passion and expertise with our multidisciplinary creative teams skilled in 3D visualization, still imagery, film, and animation, as well as branding and interactive. Together, these disciplines form a cohesive and creative vision to produce compelling brand narratives for our clients. We have studios in New York, London and Barcelona.We are currently looking for a Senior Creative Project Manager / Account Director to join our growing creative team to produce exceptionally high-quality branding and marketing materials, working on both client and internal projects. This is a fantastic opportunity to gain a wealth of experience. In addition, we are committed to the training and nurturing of talent and staff development. Our studio is an exciting and collaborative space where we promote and encourage creative and innovative thinking.Your Role at VisualhouseThis role is based in New York and works closely with the Head of Creative and Project Director to lead client relationships, oversee project delivery, and guide internal teams. The Senior Creative Project Manager / Account Director will act as a trusted strategic partner to clients and an expert internal leader—owning accounts from kickoff through delivery while ensuring excellence at every stage.This individual will serve as the primary day-to-day contact for all Creative clients, responsible for managing communication, capturing notes, preparing action plans, and maintaining clear, timely correspondence. Internally, they will be the central point of coordination for the Creative team—overseeing workflow, schedules, briefs, and deliverables to ensure projects are delivered on time, on budget, and to the highest standard.What You’ll OwnClient Leadership & Strategic PartnershipAct as the primary client contact across assigned accounts, building trusted, long-term relationshipsLead meetings, capture notes, define next steps, and maintain clear, proactive communicationServe as a strategic advisor — balancing client ambition with practical executionManage client feedback, scope changes, and priorities with confidence and diplomacyProject & Workflow LeadershipOwn projects end-to-end across branding, digital, and real estate marketing deliverablesPlan and manage daily, weekly, and start-to-finish project schedulesWrite clear, thoughtful creative briefs that align vision, strategy, and executionOrganize files, documentation, and deliverables to ensure clarity and continuityEnsure teams are fully briefed, properly resourced, and positioned to succeedPerformance, Utilization & Client SatisfactionTrack project performance against timelines, budgets, and scopeMonitor team utilization and resourcing to support efficiency and sustainabilityProactively identify risks and course-correct before issues escalateHelp measure and maintain high levels of client satisfaction across accountsTeam Leadership & MentorshipSet the standard for client management, communication, and delivery excellenceSupport staff development through guidance, feedback, and collaborative leadershipFinancial Oversight & New Business SupportManage project budgets in collaboration with leadershipAssist in scoping new work — aligning budget, team, and timeline from the outsetContribute to proposals, pitches, and RFPs with strategic and operational insightGrowth PathThis role has a clear trajectory toward Director-level leadership. As the business grows, this position will evolve to include broader oversight across accounts, team leadership, process development, and strategic client relationships — shaping how Visualhouse delivers work at scale.What You’ll Bring7 years of experience in a creative agency, real estate, architecture, or design-led environmentProven experience leading complex projects and managing multiple client accountsHighly organized, detail-driven, and comfortable owning outcomesStrong writing and communication skills with confidence navigating clients, teams, and stakeholdersDeep interest in design, branding, architecture, and real estateProficiency in Asana, Monday.com, or similar project management toolsProcificeny in Google Workspace (Sheets, Docs, Slides, etc)Experience in Adobe Creative Cloud or Figma a bonusProficiency in English; additional languages a bonusWorking knowledge of budgeting, spreadsheets, scopes of work, and contractsAbility to balance big-picture strategy with hands-on executionWhy VisualhouseYou’ll work alongside a multidisciplinary team shaping some of the most ambitious real estate and place-making projects globally. We value curiosity, rigor, collaboration, and high standards — and we’re looking for someone who wants to grow with the business and help define its future.What We OfferCompetitive salaryGenerous holiday allowanceRegular team outings and studio socialsMonthly wellness budget to support physical and mental wellbeingOngoing training, development, and progression opportunitiesA collaborative, creative studio environment with international exposure
Salary : $60,000 - $85,000