Medical Receptionist

About Us:

At VisualEyes, we are a husband-and-wife-owned optometry practice proudly serving the Guilford, Connecticut community for over 16 years. We offer a small, family-oriented and supportive environment where our team is treated like family. We prioritize work-life balance, offering a predictable, weekday-only schedule, so you can enjoy your personal time. We're seeking someone who values stability and wants to grow with us for the long haul. Join us, and be part of a practice where you can truly make an impact.

Why Join Us:

• Growth Potential: This is more than just a front desk job – there is an opportunity to expand your skills and grow with us. We are committed to offering on-the-job training for roles like Optometric Technician, Billing & Coding and Opticianry, so you can advance your career in the optometric field.
• Stability & Predictable Schedule: Enjoy a full-time position with no weekends or nights, giving you the flexibility and time you need for your personal life.
• Supportive Team Environment: We're a family-oriented practice where we genuinely care about the well-being and professional development of our staff. We value teamwork and creating a welcoming and efficient office environment for both patients and staff.

What We're Looking For:

We are seeking a Front Desk Receptionist with excellent customer service skills and the ability to use technology efficiently. We need someone who thrives in a fast-paced office, has strong typing skills, and wants to grow within our practice. The right candidate must be able to manage their time efficiently to ensure manage patient-flow effectively, ensuring that tasks are completed on time without constant direction. Whether you're an experienced professional or someone eager to learn, we are willing to train the right person, but computer proficiency and independent time management are essential.

Key Responsibilities:

As our Front Desk Receptionist, you will be the first point of contact for our patients and play a vital role in ensuring the smooth operation of our office. Your responsibilities will include:

• Computer & Software Proficiency: Perform tasks including data entry, document scanning, maintaining digital records, and using office software.
• Professional appearance and communication skills – as you will be the first point of contact for patients, it's important to present a friendly and polished demeanor.
• Customer Service Excellence: Ensure all patients have a positive experience and assist with selecting products like eyewear and contact lenses.
• Team Collaboration: Work closely with our team to ensure a smooth workflow and that patients' needs are met.
• Strong organizational and interpersonal skills to manage patient flow, schedules, and communications efficiently.
• Attention to detail and the ability to problem-solve effectively.
• Previous front desk or receptionist experience is helpful but not required.
• Familiarity with medical terminology, insurance terminology or optometric experience are a plus, but not mandatory.

Ideal Candidate:

We are looking for someone with the following traits and skills:

• Excellent Computer Skills: Must have proficient keyboarding skills—no "hunt-and-peck" typing. Being able to type accurately and quickly is essential for this role.
• Time Management & Initiative: Ability to prioritize tasks effectively, self-manage your responsibilities, and adapt to the flow of the office. The ideal candidate can recognize when to step in and get things done without needing constant supervision.
• Organization & Multitasking: Ability to juggle multiple tasks at once while maintaining a calm and organized workspace.
• Problem-Solving: Ability to think on your feet and resolve challenges effectively while keeping a professional demeanor.
• Professionalism: As the first face patients see, you'll need to maintain a polished, friendly, and approachable demeanor at all times.
• Customer Service: A passion for helping people and a genuine interest in delivering a great patient experience.
• Prior Experience: Previous experience in a front desk or customer service role is a plus, especially in a healthcare or medical office, but we are willing to train the right candidate.

Schedule:

• Full-time position: Monday to Friday (8-hour shifts).
• No evenings or weekends—giving you more time for your personal life.
• Hours: 37.5 hours per week.

Compensation:

• Hourly Rate: $ $22.00 per hour, depending on experience.
• Benefits:Note: Due to the size of our practice, we currently do not offer health insurance or life insurance, but we do offer a stable and supportive work environment with other valuable benefits.
• Paid Time Off (PTO)
• Employee Discount on eyewear and other optical products.
• On-the-Job Training for additional skills, including opticianry.
• 401(k) plan with matching contributions to help you save for the future.
• Vision Insurance to keep your eyes healthy and covered.

Education Requirements:

• High school diploma or equivalent (required).

How to Apply:

If you're excited about this opportunity and believe you have the skills to thrive in a fast-paced, tech-savvy, customer-focused environment, we would love to hear from you Please submit your resume along with a brief cover letter explaining why you're a great fit for our practice.

Job Type: Full-time

Pay: $ $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• On-the-job training
• Paid time off
• Vision insurance

Work Location: In person

Salary : $22