What are the responsibilities and job description for the Field Engineer position at Visual Sound?
Our company is seeking a skilled Field Engineer (A/V Commissioning) for our Corporate Office in Greater Philadelphia, PA. This role is accountable for troubleshooting, re-installation and maintenance of electronic audio/visual equipment, installing and servicing the systems in the most efficient and effective manner to assure minimum down time and maximum performance.
Responsibilities:
- Field Commissioning of AV Systems and other Engineering related duties.
- Communicating system performance to the customer and to the Installation Department.
- Final commissioning of audio-visual equipment, including, but not limited to audio DSPs, CODECs, switchers, control systems, VTC systems, and video processors.
- Assisting the Technical Operations team performing installation and system commissioning work as needed.
- Creating user guides and train end users on how to use their A/V control systems.
- Refining current processes, developing better workflows, and making educated recommendations.
- Working closely with the Installation Manager and the Manager of AV Integration to ensure a professional and safe working environment.
- Maintaining clear communication, documentation and organization of paperwork, tools and company vehicle.
- Traveling to client sites and occasional out of town travel.
Requirements:
- Formal education in Electronics or related field.
- Minimum two years of AV commissioning experience.
- A four-year degree or military experience may be considered in place of job experience
- Experience with Enterprise VC solutions (Zoom, Microsoft Teams, Google Meet, Bluejeans, Cisco Telepresence etc.) both hardware and software
- AVIXA General CTS (Certified Technical Specialist) is preferred.
- Heavy local travel is required (75% )
- Must be able to report to our Corporate Office daily (Hours are 8:30 AM - 5PM).