Account Manager

Visual Graphic Systems, Inc. (VGS) is a marketing partner for businesses - designing, fabricating, and installing visual communication systems. For over 30 years, we have served clients throughout the country, who are best-known in the architectural, foodservice, hospitality, and retail industries. We have helped organizations build their identities through the unique, patented technologies we offer from off-the-shelf products to custom-tailored programs. 

We are seeking a talented, organized, and dedicated individual who will be responsible for the management of sales and relationships with specific customers/accounts.

Essential Duties and Responsibilities

·      Liaise between customers and cross-functional internal teams to ensure the timely and successful delivery according to customer needs and objectives

·      Assist in establishing budgets with the client

·      Operate as the lead point of contact for any and all matters specific to your customers

·      Timely identification of problems and proposal of creative solutions

·      Overall Project Scheduling and coordination

·      Ensure the timely and accurate entry of customer orders into the production process

·      Collect information from Sales Consultants and create organized, clear and legible production and installation documents

·      Contact the customer or the Sales Consultant when any order details are missing or unclear

·      Follow up on all outside purchase orders to ensure the timely delivery of needed items

·      Review status of jobs in production on a daily basis, or more often if necessary, and advise Sales Consultant, production and installation managers if changes in production schedule are necessary or likely

·      Communicate clearly the progress of initiatives both internally and externally

·      Identify and grow opportunities with accounts and collaborate with sales team

EDUCATION AND/OR REQUIRED EXPERIENCE

•     Bachelor Degree, in a business related field

•     5-7 years of account management or other relevant experience

•     Signage and/or graphics experience is required

•     Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

•     Experience in delivering client-focused solutions based on customer needs

•     Proven ability to manage multiple projects at a time while paying strict attention to detail

•     Ability to show solid decision making skills

•     Organized, excellent time management and problem solving skills

•     Client facing- requires Excellent verbal and written communications skills

•     Must be proficient in Microsoft Office Suite

•     High Proficiency in Adobe Illustrator a plus

VGS offers a diverse work environment, competitive salaries and great benefits which include medical/dental/prescription plans, vision reimbursement plan, life/std/ltd insurance, commuter benefits, Flexible Spending accounts, and a 401K plan.