Crew Scheduler (w/m/d)

Job Profile

Air Hamburg is part of Vista Global Holding (Vista) — the world’s number one on demand charter operator. With access to a global Members’ fleet of over 360 aircraft, our clients have flown to over 1,900 airports in 96% of the world's countries.

Air Hamburg is a dedicated team of experts. We work together with appreciation and respect to achieve complex goals on a daily basis. It is only through this cooperation and teamwork that the company can reach these aims.

As a Crew Scheduler, you will be maximizing flight crew utilization to ensure the most efficient use of the fleet. You will develop an extensive knowledge of industry regulations to accurately schedule crew for flight duties. Full training will be provided for all new joiners and supported by a growing team within our Operations Center.

No two days will be the same, your career with Air Hamburg will be dynamic, challenging, and exciting.

Your Responsibilities

To succeed as a Crew Scheduler, you will be a strategic problem-solver who can see the bigger picture, while also giving attention to details in the crew scheduling process. Your duties will include, but are not limited to:

• Resource planning/ scheduling of flight crew to ensure maximum utilization of the fleet;
• Monitoring daily and forecasting crew duties to ensure it stays within industry required limits;
• Informing flight crew of changes that occur to their rosters;
• Coordinating flight crew accommodation and transportation with our Travel team;
• Coordinating roster changes in case of sickness or other unavailability at short notice;
• Working with and updating the respective databases and tracking programs.

Required Skills, Qualifications, and Experience

• Fluent in both written and spoken English;
• Experience maintaining rosters, resource planning, or moving people around at large volumes is desirable;
• A working knowledge of EU-OPS Subpart Q is preferable;
• Proven experience using Microsoft Office suite, especially Excel;
• Excellent interpersonal skills and a clear communication style that will enable you to ensure that crew are fully briefed for their roster and any changes;
• As well as good mathematics skills, you will possess an analytical mindset and can take care of completing tasks all at one time;
• You have a “can-do” attitude and you’re committed to maintaining outstanding levels of customer service; even when under pressure you remain dynamic and flexible;
• You’re a highly determined fast learner who can work collaboratively with your teammates, but also independently when required to get the job done.

Air Hamburg's OCC covers 24 hours a day, seven days a week. In this role you will work a shift pattern including both day and night shifts. Shift pattern timings will be agreed between you and your manager. 

By joining today, your career will not be limited by opportunities within Air Hamburg's OCC team. Our aim is to provide opportunities for growth, which is why we have revolutionized the way we provide long-term careers. With flexibility of movement through the Vista group, there is great opportunity to steer, develop and further shape your career.