What are the responsibilities and job description for the Shipping Clerk position at VistaApex Solutions?
Job Title: Shipping Clerk
Company: VistaApex Solutions | PerioProtect, LLC
Location: Saint Louis, MO
Reports to: Lead Shipping Clerk
About VistaApex Solutions
VistaApex Solutions is a purpose-driven, clinician-focused healthcare platform bringing together leading dental brands, including Vista Apex, PerioProtect, and PerioSciences. Our mission is to develop meaningful products that enhance clinicians’ treatment options and improve patient outcomes. With a value-added approach across R&D, operations, and customer experience. We empower clinicians to deliver confident, consistent, and elevated care.
At our core, we operate through five foundational pillars— Product Development Clinician Involvement, Treatment Refinement Simplified Workflow, Expanding Innovations Trusted Partnerships, Inspired Foresight and Quality Assured Personal Connections —guiding our approach to innovation, collaboration, and long-term partnership.
Position Overview
The Shipping Clerk plays a critical role in supporting Vista Apex’s operational excellence by ensuring the accurate and efficient processing of all domestic, international, marketing, dealer, and direct shipments. This position is responsible for upholding the highest standards of quality, safety, and customer service throughout the shipping process. Key responsibilities include verifying product accuracy and quantities on outgoing orders, maintaining precise shipping documentation, and preparing all necessary paperwork in compliance with Department of Transportation (DOT) regulations. The Shipping Clerk also helps maintain a clean, organized, and safe shipping environment. All warehouse personnel are expected to follow established shipping and warehouse procedures and maintain strict adherence to the Quality Manual System Manufacturing Procedures in alignment with ISO 13485 requirements.
Key Functions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
We believe in supporting our employees both inside and outside of work. Here’s what you can expect when you join our team:
Company: VistaApex Solutions | PerioProtect, LLC
Location: Saint Louis, MO
Reports to: Lead Shipping Clerk
About VistaApex Solutions
VistaApex Solutions is a purpose-driven, clinician-focused healthcare platform bringing together leading dental brands, including Vista Apex, PerioProtect, and PerioSciences. Our mission is to develop meaningful products that enhance clinicians’ treatment options and improve patient outcomes. With a value-added approach across R&D, operations, and customer experience. We empower clinicians to deliver confident, consistent, and elevated care.
At our core, we operate through five foundational pillars— Product Development Clinician Involvement, Treatment Refinement Simplified Workflow, Expanding Innovations Trusted Partnerships, Inspired Foresight and Quality Assured Personal Connections —guiding our approach to innovation, collaboration, and long-term partnership.
Position Overview
The Shipping Clerk plays a critical role in supporting Vista Apex’s operational excellence by ensuring the accurate and efficient processing of all domestic, international, marketing, dealer, and direct shipments. This position is responsible for upholding the highest standards of quality, safety, and customer service throughout the shipping process. Key responsibilities include verifying product accuracy and quantities on outgoing orders, maintaining precise shipping documentation, and preparing all necessary paperwork in compliance with Department of Transportation (DOT) regulations. The Shipping Clerk also helps maintain a clean, organized, and safe shipping environment. All warehouse personnel are expected to follow established shipping and warehouse procedures and maintain strict adherence to the Quality Manual System Manufacturing Procedures in alignment with ISO 13485 requirements.
Key Functions
- Order Verification & Processing
- Review, verify, and screen all incoming orders for accuracy.
- Pull required parts from warehouse picklists and ensure correct inventory selection.
- Packing & Shipment Preparation
- Pack shipments using picklists, customized trays, and appropriate protective materials
- Accurately record all shipping data in accordance with departmental and regulatory requirements.
- Documentation & System
- Utilize shipping software such as WorldShip, Ship Manager, and other related tools.
- Prepare all required documentation, including shipping labels, invoices, and bills of lading.
- Regulatory & Quality Compliance
- Adhere to all applicable regulations, including DOT, IATA, and IMO.
- Follow ISO standards and all established procedures within the Quality Manual System.
- Safety & Facility Maintenance
- Maintain a clean, organized, and safe work area.
- Support overall warehouse cleanliness and organization efforts.
- Equipment Operation
- Operate the reach truck and order picker upon completion of required training and certification.
- Education
- High school diploma preferred; GED accepted.
- Experience
- Minimum of 3 months of previous shipping, warehouse, or related experience.
- Specifically experience with shipping software such as WorldShip, Ship Manager, and other related tools.
- Experience operating basic warehouse equipment (e.g., pallet jacks) preferred.
- Skills and Competencies
- Strong organizational skills with the ability to perform effectively in a fast-paced environment.
- High attention to detail and accuracy.
- Basic math, English reading, writing, and comprehension skills.
- Ability to communicate clearly and follow verbal instructions.
- Able to stand, lift up to 50 lbs., and bend throughout an 8 hour shift.
- Adaptability to new processes, procedures, and changing priorities.
- Basic computer skills and comfort using technology.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Ability to stand and remain mobile for the majority of an 8 hour shift.
- Regular bending, lifting, reaching, and carrying materials throughout the workday.
- Must be able to lift, move, and handle items up to 50 pounds safely and repeatedly.
- Frequent use of hands and arms to operate tools, equipment, pallet jacks, and packaging materials.
- Ability to visually inspect products, labels, and documentation with accuracy.
- Occasional operation of warehouse equipment (e.g., pallet jacks, reach truck, order picker) following required training and certification.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Work is performed primarily in a warehouse and shipping environment.
- Exposure to moving equipment, racking systems, and standard warehouse machinery.
- Environment may involve variations in temperature depending on season and warehouse conditions.
- Noise levels may vary from moderate to high, consistent with warehouse operations.
- Requires adherence to established safety procedures, PPE requirements, and ISO-compliant quality standards.
- Work pace may be fast and deadline-driven, requiring efficiency and attention to detail.
We believe in supporting our employees both inside and outside of work. Here’s what you can expect when you join our team:
- Comprehensive Health Coverage: Medical, dental, and vision insurance for you and your dependents.
- Time Off: Generous PTO policy and paid holidays
- Retirement Plans: 401(k) with company matching to help you plan for the future.
- Wellness Support: Mental health resources and wellness programs.
- Team Connection: Regular team events, retreats, and gatherings to build community.