What are the responsibilities and job description for the Data Entry Specialist position at VistaApex Solutions?
Job Title: Data Entry Specialist
Company: VistaApex Solutions | PerioProtect, LLC
Location: Saint Louis, MO
Reports to: Production Manager
Shift: 9:00am-5:30pm CST [Onsite]
About VistaApex Solutions
VistaApex Solutions is a purpose-driven, clinician-focused healthcare platform bringing together leading dental brands, including Vista Apex, PerioProtect, and PerioSciences. Our mission is to develop meaningful products that enhance clinicians’ treatment options and improve patient outcomes. With a value-added approach across R&D, operations, and customer experience. We empower clinicians to deliver confident, consistent, and elevated care.
At our core, we operate through five foundational pillars— Product Development Clinician Involvement, Treatment Refinement Simplified Workflow, Expanding Innovations Trusted Partnerships, Inspired Foresight and Quality Assured Personal Connections —guiding our approach to innovation, collaboration, and long-term partnership.
Position Overview
In a rapidly growing, dynamic business unit, this individual will play a critical role in ensuring the timely and accurate processing of orders across the Perio Protect product line. This position is responsible for managing order intake from multiple channels, maintaining accurate data within internal systems, and supporting operational efficiency through precise recordkeeping and process adherence.
The role is highly detail-oriented and process-driven, requiring strong organizational skills, data accuracy, and the ability to manage multiple workflows simultaneously. This individual contributes to overall business performance by ensuring orders are entered, tracked, and maintained with consistency and integrity, supporting downstream operations and revenue recognition.
Key Functions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Company: VistaApex Solutions | PerioProtect, LLC
Location: Saint Louis, MO
Reports to: Production Manager
Shift: 9:00am-5:30pm CST [Onsite]
About VistaApex Solutions
VistaApex Solutions is a purpose-driven, clinician-focused healthcare platform bringing together leading dental brands, including Vista Apex, PerioProtect, and PerioSciences. Our mission is to develop meaningful products that enhance clinicians’ treatment options and improve patient outcomes. With a value-added approach across R&D, operations, and customer experience. We empower clinicians to deliver confident, consistent, and elevated care.
At our core, we operate through five foundational pillars— Product Development Clinician Involvement, Treatment Refinement Simplified Workflow, Expanding Innovations Trusted Partnerships, Inspired Foresight and Quality Assured Personal Connections —guiding our approach to innovation, collaboration, and long-term partnership.
Position Overview
In a rapidly growing, dynamic business unit, this individual will play a critical role in ensuring the timely and accurate processing of orders across the Perio Protect product line. This position is responsible for managing order intake from multiple channels, maintaining accurate data within internal systems, and supporting operational efficiency through precise recordkeeping and process adherence.
The role is highly detail-oriented and process-driven, requiring strong organizational skills, data accuracy, and the ability to manage multiple workflows simultaneously. This individual contributes to overall business performance by ensuring orders are entered, tracked, and maintained with consistency and integrity, supporting downstream operations and revenue recognition.
Key Functions
- Create sales orders for all incoming gel and PDP orders from multiple sources.
- Customer inquiries, field questions, order status
- Take orders
- Monitor incoming emails for orders and customer inquiries and respond accordingly.
- Contact offices with orders on processing hold for reasons other than credit/delinquency to resolve.
- Utilize FMP to log conversations, follow up needs and sales history
- Ensure orders are logged in FMP
- Other duties as assigned
- The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.
- Excellent listening, verbal, and written communications skills
- Ability to multi-task, prioritize, and manage time effectively
- Comfortable making phone calls and interacting with potential customers
- Strong computer skills
- High school degree or equivalent required; a bachelor's degree is preferred
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Prolonged periods of sitting at a desk and working on a computer
- Frequent use of hands and fingers for typing, phone handling, and data entry
- Ability to talk and hear effectively, particularly when handling phone calls and virtual meetings
- Occasional need to lift or move office supplies or packages up to 15 pounds
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Work is typically performed in a professional office or remote/home office environment
- Standard office conditions with moderate noise levels from phones, conversations, and office equipment
- Use of standard office technology including computers, headsets, telephones, and web-based platforms
- Fast-paced and collaborative setting with a focus on customer satisfaction, accuracy, and timely communication